Supervisor - Blue Collar Coffee Company

Geronimo Hospitality Group•Beloit, WI

11d•Onsite

About The Position

Geronimo Hospitality Group is an award-winning collection of boutique hotels, restaurants, and clubs seeking cool people who believe the status quo sucks. Blue Collar Coffee Company offers espresso and handcrafted coffee drinks made from beans roasted by Wisconsin-based Ruby Coffee Roasters, along with tea and smoothies in a welcoming environment. We are looking for individuals ready to join a team that pushes boundaries and values hard work.

Requirements

High school diploma or equivalent
High level of professionalism
Knowledge of service and food and beverage, generally involving at least 1 year of front-of-house operations and/or assistant management positions
Possess excellent basic math skills
Ability to operate a POS system
Food Manager Certification MANDATORY REQUIREMENT
U.S. Work Authorization (required)

Responsibilities

Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
Assist with development of training programs and policies/procedures.
Assist with placing weekly orders and communicate product alterations or substitutions.
Assist with interviewing and hiring.
Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
Respond to guest inquiries and complaints.
Ensure that all food and products are consistently served according to Geronimo Hospitality standards.
Achieve restaurant objectives in sales, service, quality, appearance of facility, and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Control cash and other receipts by adhering to cash handling and reconciliation procedures.
Fill in where needed to ensure guest service standards and efficient operations.
Continually strive to develop staff in all areas of managerial and professional development.
Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed and labor cost objectives are met.
Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests.