Supervisor - Part Time

Pure Hockey • Duluth, MN

2h • $15 - $17

About The Position

Retail Supervisors at Pure Hockey work in a customer-focused retail setting, independently and as part of a team. The role supports sales, merchandising, store operations, and customer service while helping communicate store expectations and develop staff. Supervisors also address customer concerns and help maintain the sales floor and inventory.

Requirements

• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Proven experience in a retail or customer service environment.
• Ability to train, coach, develop, and motivate employees.
• Effective interpersonal, organizational, and leadership skills.
• Experience using a computer and handheld devices.
• Strong analytical and problem-solving skills.
• Knowledge of inventory management and merchandising techniques.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Greet customers, respond to questions, encourage engagement with merchandise, and provide outstanding customer service.
• Perform cashier duties accurately, including handling cash, checks, and credit card transactions in accordance with company policies and procedures.
• Assist with merchandising, operations, sales, and customer service.
• Partner with management to establish and communicate store metrics and expectations, including sales, visual presentation, operations, safety, loss prevention, human resources, payroll and scheduling, and training.
• Train and develop staff so they have the skills and knowledge needed to perform their roles effectively.
• Handle customer complaints and resolve issues promptly and professionally.
• Maintain the sales floor by restocking shelves, updating pricing information, and completing inventory management tasks as directed by management.
• Perform other duties assigned by the manager.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed