Vans: Supervisor - Chino Hills

Vans • Chino Hills, CA

3d • $21 - $29

About The Position

The Supervisor supports the store’s leadership team and helps deliver a high-quality customer experience. Working in partnership with the Store Manager and Assistant Store Manager, the Supervisor leads by example, coaches and develops associates, and supports operational excellence across customer engagement, merchandising, and store standards. The role contributes to store profitability, an inclusive team culture, and overall store success in a fast-paced retail environment.

The position involves personalized customer engagement, supporting sales goals and individual performance, supervising daily store operations, and assisting with stockroom and inventory processes. The Supervisor also helps train new team members, maintains visual merchandising and replenishment standards, supports community initiatives, and upholds company policies and safety procedures. The role requires extended periods of standing and moving around the store, as well as various physical tasks.

Requirements

• At least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
• Ability to drive results through store teams and exceed sales and profit goals.
• Skill in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills and ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Ability to work independently, manage shifting priorities, and meet business expectations.
• Comfort using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

• High school diploma or equivalent is preferred.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring key performance indicators, while also achieving individual goals.
• Model selling behaviors and promote a consumer-centric approach through authentic customer interactions.
• Coach and develop associates to improve customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist with onboarding and training new team members, and provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment follows brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Participate in local initiatives and events to promote community engagement.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Benefits

• Eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential.
• Some VF Corporation benefits are available; this position is not eligible for all benefit plans.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED