Full Time Supervisor - Kenwood, OH

TravisMathew • Cincinnati, OH

11d

About The Position

The Supervisor manages and maintains the in-store sales and service experience and promotes a sales culture within the retail store to achieve or exceed sales, KPI, and profitability goals. The role focuses on delivering approachable, efficient service, building repeat-client relationships, maintaining product knowledge, supporting visual merchandising and store events, and mentoring client associates.

Requirements

• Proficiency in Microsoft applications.
• Proficiency in point-of-sale (POS) systems.
• Experience with back-office operations management, visual merchandising, and recruitment or training.
• Strong written and verbal communication skills.
• Ability to manage and mentor a team.
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders.
• Ability to make decisions independently or escalate when appropriate.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.
• 1–3 years of experience in retail store management.
• 2 years of experience in a client-services-related capacity.

Nice To Haves

• Bachelor’s degree in Business or a related field preferred.

Responsibilities

• Promote an approachable and efficient sales and service focus on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in and assist with effective product presentation and visual merchandising to drive sales and create a positive, easy-to-shop customer experience.
• Participate in and assist with store events and CRM activities that reward repeat business in a focused, efficient, and approachable manner.
• Bring entrepreneurial thinking to visual merchandising, sales generation, marketing, and event coordination.
• Provide mentorship to part-time and seasonal client associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed