Supervisor

Domino's Franchise•Newberry, SC

21h

About The Position

Lead Dog Pizza INC. DBA Domino's Pizza is seeking a detail-oriented, motivational Supervisor to lead and support operational teams and ensure excellence across processes. The Supervisor fosters a collaborative, inclusive work environment and contributes to organizational goals through effective leadership, transparent communication, and continuous improvement. The role oversees team members in the absence of senior management, supports performance and development, and maintains a safe and respectful workplace. It also monitors daily operations for compliance with company standards, OSHA requirements, and applicable local, state, and federal guidelines; identifies operational issues and improvement opportunities; and helps ensure equipment and processes meet quality standards. The Supervisor prepares operational and performance reports, maintains records, tracks and replenishes supplies, coordinates with vendors, and supports cost-control initiatives. When needed, the Supervisor works alongside team members to meet production or service goals and demonstrates proficiency across operational functions. The position supports a 24-hour operation, requires flexibility for nights, weekends, and holidays, and may require being on call.

Requirements

High school diploma or GED.
Minimum 2–3 years of documented supervisory experience.
Minimum 2–3 years of operational, production, or manufacturing experience.
Strong proficiency with Microsoft Office software.
Excellent verbal and written communication skills.
Demonstrated ability to lead, motivate, and develop team members.
Knowledge of safety standards and regulatory compliance, such as OSHA, GMP, or equivalent.
Strong organizational and time-management skills.
Ability to analyze data and prepare reports.
Conflict-resolution and problem-solving abilities.
Flexibility to work a full-time schedule, including nights, weekends, and holidays as needed.
Willingness to support a 24-hour operation and be on call when necessary.
Ability to pass a background check.
Ability to stand and walk for extended periods, lift materials up to 25 lbs. frequently and 50 lbs. occasionally, and work in varying environmental conditions.

Nice To Haves

Domino's multi-unit supervisory experience.
Some college coursework or a 2-year college degree.
Industry-specific certifications or training.
Experience with inventory management systems.
Experience with scheduling and resource-planning software.
Proven track record of implementing process improvements.
Experience in a fast-paced, diverse work environment.
Bilingual capabilities.
Experience with performance management and employee development programs.

Responsibilities

Supervise and lead team members in the absence of senior management, providing direction and support.
Conduct regular performance reviews and provide constructive feedback to support professional development.
Implement progressive discipline procedures in accordance with company guidelines, maintaining empathy and fairness.
Create and maintain a safe, positive, inclusive work environment that promotes respect and collaboration.
Attend and participate in leadership and development training sessions.
Monitor daily operations for compliance with company standards, industry regulations, OSHA requirements, and applicable local, state, and federal guidelines.
Ensure team members are trained and follow established procedures and safety protocols.
Identify operational inefficiencies and recommend process improvements to senior management.
Inspect the work area to verify equipment function and adherence to quality standards.
Troubleshoot operational issues and implement timely solutions to maintain productivity.
Prepare daily and period reports on productivity, staffing, and operational efficiency.
Compile statistical data and analyze trends to support decision-making.
Maintain records of team performance, training completion, and safety incidents.
Communicate progress, challenges, and recommendations to senior management.
Track inventory of operational supplies and materials, and coordinate ordering and replenishment.
Work with vendors and suppliers to schedule deliveries and maintain supply chain efficiency.
Support budget awareness and cost-control initiatives.
Work alongside team members as needed to meet production or service goals.
Demonstrate proficiency in operational functions and rotations, leading by example in quality and efficiency.