Supervisor - Family Emergency Shelter

AUBERLE GROUP•Duquesne, PA
•$50,000 - $50,000•Onsite

About The Position

Auberle is seeking a Supervisor for its Family Emergency Shelter program. The role oversees shelter operations and supports staff in helping families meet housing goals in accordance with HUD, the Continuum of Care (CoC), and the Housing First model. The Supervisor provides staff supervision and performance feedback, manages reporting and scheduling, monitors staffing and site needs, and helps ensure compliance with applicable regulations and program standards. The position is primarily located in McKeesport, Pennsylvania, with attendance at trainings, meetings, and other events at Auberle’s Main Campus as scheduled. The role requires travel of up to 25%, a flexible schedule, and participation in a rotating 24/7 on-call schedule, including coverage as needed.

Requirements

  • Act 33/34 and FBI clearances.
  • Participate in a rotating 24/7 on-call schedule and provide coverage for on-call shifts as needed.
  • An associate degree in social work, human services, or a related field, or three to five years of experience working in social services, including at least one year of supervisory experience.
  • Experience working with displaced, underserved, and vulnerable populations.
  • Follow Housing First and trauma-informed principles.

Nice To Haves

  • Experience with HUD, the Homeless Advisory Board, and HMIS.
  • Completion of SFW/LSFW certification; certification may be completed within the first year.

Responsibilities

  • Ensure families’ housing goals are met through HUD and CoC requirements and the Housing First model.
  • Engage with frontline staff and provide supervision, feedback, and performance improvement steps to support individual and team goals.
  • Ensure timely and accurate daily data reporting and complete weekly, monthly, and quarterly reports as required.
  • Schedule staff shifts and review timesheets and expense debit logs.
  • Maintain a flexible schedule to meet family and program needs, attend meetings and trainings, and fulfill administrative oversight requirements.
  • Monitor program staffing needs and participate in hiring, new staff orientation, corrective action, and termination as necessary.
  • Oversee site cleanliness, safety, maintenance, and regulatory compliance, including fire drill logs and other compliance checks.
  • Participate in the scheduled supervisor on-call rotation, troubleshoot and advise staff, ensure adequate staffing at all sites, and cover the shelter as needed.
  • Monitor and coordinate the site’s food purchasing schedule.
  • Ensure state and county regulations are met through regular client file reviews and maintain additional standards of excellence established by FES and Auberle.

Benefits

  • Comprehensive health insurance
  • Generous paid time off
  • 11 paid holidays
  • Retirement savings plan and company match
  • Tuition reimbursement
  • Loan repayment assistance
  • Professional development and training opportunities
  • Commitment to work-life balance
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