Supervisor - Restaurant Dunkin Donuts

Bally's Chicago • Atlantic City, NJ

5d • Onsite

About The Position

This role is for a Supervisor at a Dunkin Donuts restaurant. The supervisor is responsible for ensuring all service and check control procedures are followed, maintaining sanitation guidelines, and supervising the performance of Food & Beverage service personnel. They will also handle guest complaints, participate in training, and uphold service and cleanliness standards. The work environment is diverse, fast-paced, deadline-driven, and requires coordination across multiple projects, with the ability to prioritize and adapt to last-minute changes.

Requirements

• Demonstrated ability to ensure service and check control procedures are followed.
• Ability to maintain sanitation compliance and guidelines.
• Skills in supervising service and performance of personnel.
• Capability to resolve guest complaints.
• Commitment to providing excellence in service and cleanliness.
• Adherence to maintaining all service standards.

Nice To Haves

• Experience in a Dunkin Donuts environment.
• Experience in a supervisory role within the food service industry.
• Participation in training and new hire training.

Responsibilities

• Ensures that all service and check control procedures are followed.
• Demonstrates a courteous and pleasant attitude to all our guests.
• Ensures sanitation compliance and guidelines.
• Supervises service and performance of all Food & Beverage service personnel.
• Responsible for station rotations.
• Resolves guest complaints.
• Participates in quarterly training and new hire training if applicable.
• Responsible for providing excellence in service and cleanliness.
• Responsible for maintaining all service standards.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed