Supervisor – Scattered Site Housing

YouthLink•Minneapolis, MN

23h•Onsite

About The Position

YouthLink is a recognized leader in the Twin Cities and beyond for our work to build pathways of opportunity for homeless youth and youth in crisis ages 16 – 24. Our model is based on providing support through outreach, handling basic needs, intervention, and aftercare. Our youth-focused team provides innovative, evidence-based services that guide youth on a holistic level toward futures of education, employment, health and wellness, housing stability and aftercare. We are looking for a Supervisor in our Scattered Site Housing team to oversee day to day operations of our Scattered Site housing program which includes Rapid Rehousing, In-Reach, Hearth Connection, FYI, and Housing Trust Fund, and help us advance our mission within our housing community. As a Scattered Site Supervisor, you will supervise multiple case-managers operating in different programs and be responsible for ensuring inclusive, responsive, meaningful, and productive activities and case management services that are well-organized, integrated and provided to young people. With our staff, this position will conduct regular 1x1 meetings, team meetings, annual performance reviews, monitor and coordinate individual employee schedules, ensuring accurate timekeeping, overseeing employee development efforts, hiring/terminations, training/onboarding, and taking disciplinary action where necessary. At this time YouthLink does not offer relocation or US work visa sponsorship.

Requirements

3 years of experience in direct services at a supervisory level, including case management and managing a team.
3 years of experience working with individuals in a housing environment.
1 year working and managing HMIS/Client Track.
Must have a valid driver’s license and driving record that is acceptable to the company’s Vehicle Use policy.

Nice To Haves

Strong commitment to Diversity, Equity, and Inclusion.
Comfort with Microsoft Office applications as well as exhibit an ability to learn and utilize handheld applications systems and other electronic recording systems.
2 years experience with the Apricot operating system.
Knowledge of housing laws, regulations, and policies.
Knowledge of community resources and services.
Strong organizational and time management skills.
Strong leadership abilities, able to cast a vision and motivate team members toward shared goals.
Ability to work with diverse populations.
Ability to establish and maintain effective working relationships with clients, staff, and community partners.
Ability to travel within the community, as needed.
Ability to maintain and balance a budget, including multiple streams of funding.
A high degree of professionalism and ability to work with and maintain confidential, sensitive information.
Consistent ability to perform and contribute positively in a diverse, collaborative team environment.
Strong organizational skills, strong attention to detail and follow up, ability to prioritize many tasks, results oriented.
Ability to clearly communicate both verbally and in writing.
Ability to work efficiently and effectively both individually and as part of a professional team.
Strong coordination, scheduling, and follow-through skills and abilities.
Basic understanding of computer and database systems for managing case records.
Demonstrated knowledge, from a cultural perspective, of the role that race plays in youth homelessness.

Responsibilities

Oversee day to day operations of our Scattered Site housing program which includes Rapid Rehousing, In-Reach, Hearth Connection, FYI, and Housing Trust Fund.
Supervise multiple case-managers operating in different programs.
Ensure inclusive, responsive, meaningful, and productive activities and case management services that are well-organized, integrated and provided to young people.
Conduct regular 1x1 meetings, team meetings, annual performance reviews.
Monitor and coordinate individual employee schedules.
Ensure accurate timekeeping.
Oversee employee development efforts, hiring/terminations, training/onboarding, and taking disciplinary action where necessary.