Case Manager, Housing-Mental Health (TCM-Scattered Site)

AVIVO•Minneapolis, MN

7d•$29 - $36

About The Position

Avivo’s Ending Homelessness division provides pathways to housing for individuals experiencing homelessness through Housing First, harm reduction, and trauma‑informed approaches. As a Case Manager, Housing – Mental Health (TCM), you will support adults experiencing serious and persistent mental illness as they transition from homelessness into permanent, scattered‑site housing. You will help clients stabilize their mental health, navigate complex systems, and maintain housing by providing consistent, community‑based support. This role is ideal for someone who is adaptable, relationship‑driven, and committed to equity and culturally responsive care.

Requirements

Bachelor’s degree in a human services‑related field
2,000+ hours of supervised experience working with adults with mental illness
Eligibility to provide Rule 79 Adult Mental Health Targeted Case Management per DHS guidelines
At least one year of experience working with single adults experiencing homelessness or similar populations
Valid driver’s license, access to a personal vehicle, and ability to travel throughout the community
Flexibility to work occasional evenings or weekends to meet participant needs

Nice To Haves

Believe housing is a human right
Practice harm reduction and Housing First principles
Are a creative problem‑solver who can navigate complex systems
Communicate clearly and document thoroughly
Build strong relationships while maintaining healthy boundaries
Are committed to equity, cultural responsiveness, and reducing disparities
Thrive in dynamic, community‑based work environments

Responsibilities

Build trusting, professional relationships with adults experiencing homelessness and serious and persistent mental illness using trauma‑informed, person-centered approaches.
Provide Rule 79 Adult Mental Health Targeted Case Management, including assessments, goal planning, referrals, follow‑up, and ongoing monitoring.
Support clients in locating, securing, and moving into scattered‑site housing that meets their individual needs.
Coordinate and link clients to mental health, medical, chemical health, and community‑based services to support stability and well-being.
Meet regularly with clients in the community, using creative and flexible engagement strategies to support progress toward individualized goals.
Work collaboratively with landlords and property managers to build positive relationships and support successful tenancies.
Address housing‑related concerns proactively, including mediation between clients and landlords when needed.
Complete timely, accurate documentation and required paperwork in electronic systems to ensure compliance and quality care.
Respond to and consult on safety concerns, crises, and mandated reporting situations when they arise.
Actively engage as a team member, participating in meetings, supervision, and Avivo’s commitment to undoing racism and reducing disparities.

Benefits

Medical Health Plan
Health Savings Account (HSA)
Nice Healthcare – chat, video visits, and in‑home primary care
Dental Plan
Dependent Care Flexible Spending Account (FSA)
Basic Life/AD&D & Voluntary Life/AD&D
Long‑Term Disability
Option to purchase critical illness, accident insurance, and short‑term disability
401(k) Plan
10 Paid Holidays & Generous PTO
Mileage reimbursement for required travel