The North Face: Supervisor - Louisville

VF Corporation • Simpsonville, KY

1d • $18 - $24

About The Position

The Supervisor supports The North Face store leadership team and helps drive a high-quality customer experience and store results. In partnership with the Store Manager and Assistant Store Manager, this role leads by example, coaches and develops associates, supports profitability, and promotes an inclusive team culture. The position is suited to someone who enjoys mentoring others and working in a fast-paced retail environment.

The Supervisor delivers personalized customer engagement, supports sales goals, and helps ensure operational excellence across customer service, merchandising, inventory, and store standards. Duties include supervising daily operations, assisting with training and onboarding, supporting stockroom and inventory processes, and participating in local community initiatives.

Requirements

• At least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
• Ability to drive results through store teams and exceed sales and profit goals.
• Skill in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills, with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Ability to work independently, manage shifting priorities, and meet business expectations.
• Comfort using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring performance against key indicators, while also achieving individual goals.
• Model selling behaviors and promote a consumer-centric mindset.
• Coach and develop associates to improve customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist with training and onboarding new team members and provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment follows brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Participate in local community initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive, inclusive store environment that encourages creativity, collaboration, and learning.

Benefits

• Eligible for additional compensation awards, which may include an annual incentive plan, sales incentive, or commission potential.
• VF Corporation offers benefit programs; details are provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED