The North Face: Supervisor - Houston

VF Corporation • Houston, TX

1d • $18 - $24 • Onsite

About The Position

The Supervisor supports The North Face store leadership team and drives a high-quality customer experience. In partnership with the Store Manager and Assistant Store Manager, this role leads by example, coaches and develops associates, supports store profitability, fosters an inclusive team culture, and contributes to operational excellence across customer engagement, merchandising, and store standards. It is suited to someone who thrives in fast-paced retail, enjoys mentoring others, and is passionate about exceptional service.

Requirements

• At least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
• Ability to drive results through store teams and exceed sales and profit goals.
• Skill in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills, with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Ability to work independently, manage shifting priorities, and meet business expectations.
• Comfort using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

• High school diploma or equivalent is preferred.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Help the store team achieve and exceed sales goals by monitoring key performance indicators, while meeting individual goals.
• Model selling behaviors and promote a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver strong customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist with training and onboarding new team members and provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment follows brand directives.
• Support inventory integrity through appropriate shipping, receiving, and loss prevention practices.
• Participate in local initiatives and events to promote community engagement.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Benefits

• Eligible for additional compensation awards, which may include an annual incentive plan, sales incentive, or commission potential.
• Some VF Corporation benefits are available to this part-time or limited-time position; eligibility details are provided upon hire.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED