Supervisor - (Dallas Water Utilities - Multiple Locations ) (Civil Service)

City of Dallas

11d•$29 - $35

About The Position

The Supervisor-Water Distribution supervises, leads, and monitors water distribution, maintenance, and operational efficiency for Dallas Water Utilities. The role oversees staff and customer service, and directs work across water facilities and systems, including dams and pump stations, to support effective water distribution across the City. The supervisor plans and coordinates maintenance and operations, sets priorities and schedules, manages staffing and performance, and contributes to long-range planning, budgeting, and resource allocation. The position monitors facility performance and regulatory compliance, addresses equipment and operational issues, manages chemicals and inventory, and identifies improvements to production and service effectiveness. Work is complex and may involve supervising employees performing clerical, administrative, trade, technical, or operational functions.

Requirements

High school diploma or GED.
Six years of experience in Water/Wastewater/Stormwater construction, engineering, operations, or maintenance.
Two years of lead or supervisory experience; this may be included in the required six years of experience.
Valid driver's license with a good driving record.
Knowledge of water and wastewater systems, equipment, and meters.
Knowledge of hand and power tools, including their use and care.
Knowledge of water and wastewater mains and facilities.
Ability to prioritize work, provide training, and facilitate efficient service delivery.
Ability to follow and give oral and written instructions, read charts, and maintain written records.
Ability to participate in budget development, procurement, and inventory management.
Ability to perform mathematical calculations.
Ability to perform manual labor for extended periods.
Ability to lift and work with heavy equipment.
Ability to maintain recordkeeping or work-log systems.
Effective verbal and written communication skills.
Ability to establish and maintain effective working relationships.

Responsibilities

Lead and direct water distribution activities across a range of water facilities and systems, including dam maintenance and pump stations.
Prioritize, schedule, and assign maintenance requests; ensure staff complete work on schedule and understand performance expectations.
Hire, train, evaluate, and discipline personnel; approve time and manage department equipment, tools, and technology.
Participate in long-range planning, program and schedule development, budgeting, and resource allocation.
Coordinate and oversee water distribution operations to provide consistent and uninterrupted service.
Troubleshoot water distribution methods and facility issues; evaluate preventive maintenance, verification, and calibration standards; assist with equipment breakdowns and failures; conduct audits and provide technical and mechanical direction.
Plan, control, supervise, and coordinate maintenance activities; evaluate components and participate in or conduct staff meetings concerning equipment availability, reliability, and capacity for water meters and related work.
Monitor plant and facility performance for compliance with local, state, and federal regulations.
Supervise chemical use and application, track inventory, complete necessary paperwork, and optimize services and maintenance activities.
Resolve serious employee complaints or simple grievances and refer serious grievances to higher-level managers; take or recommend disciplinary action.
Identify and implement methods to improve production or effectiveness.
Perform other work as needed or assigned.