Field Service Technician - multiple locations

Black Diamond•Uniontown, PA
•Onsite

About The Position

The Field Service Technician provides on-site technical support and maintenance to ensure the performance and reliability of rental and leasing equipment. The role involves diagnosing, troubleshooting, and repairing mechanical, electrical, and electronic systems, including compressors, fire alarm systems, and fiber optic components. The technician performs preventive maintenance to reduce downtime and extend equipment life, supporting customer satisfaction and operational efficiency. Working independently in varied field environments, the technician addresses technical challenges and delivers timely solutions to maintain equipment safety, functionality, and availability.

Requirements

  • High school diploma or equivalent.
  • Proven experience troubleshooting and repairing electrical and mechanical systems.
  • Familiarity with computer hardware and diagnostic test equipment.
  • Valid driver's license with a clean driving record.
  • Ability to work independently and manage time effectively in field environments.

Nice To Haves

  • Technical certification in electrical or mechanical trades, such as HVAC, electronics, or fiber optics.
  • Experience working with compressors and power tools in a service capacity.
  • Knowledge of fire alarm system installation and maintenance standards.
  • Previous experience in the rental and leasing services industry.
  • Strong customer service and communication skills.

Responsibilities

  • Troubleshoot and repair electrical, mechanical, and computer hardware systems associated with rental equipment at customer sites.
  • Conduct preventive maintenance and inspections to help ensure equipment operates safely and efficiently.
  • Use test equipment and diagnostic tools to identify faults and promptly implement corrective actions.
  • Install, maintain, and repair fiber optic systems and fire alarm equipment as required by client specifications.
  • Accurately document service activities and communicate status updates and technical guidance to customers and internal teams.
  • Participate in an on-call rotation to provide after-hours support for urgent customer inquiries and equipment rental needs.
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