About The Position

The Manager - Business provides comprehensive management and oversight of a department’s business, financial, and administrative functions to help ensure the department meets goals established by the City Council, City Manager, and department director in a cost-efficient and effective manner. The role supports the City of Dallas, specifically Dallas Water Utilities, and includes management of staff and business operations. The manager oversees financial, accounting, and budgeting functions, including annual budget development and monitoring, internal audits, grants management, purchasing, accounts payable and receivable, credit card management, cash balance analysis, encumbrances, vendor relations, general ledger activities, and related processes. The position also identifies and implements operational improvements, oversees departmental technology needs, coordinates policies and procedures, directs goal setting and evaluation, and prepares management and productivity reports and studies. The role serves as a department management liaison for citywide business and emergency operations systems, represents the City at meetings and other proceedings, and performs other assigned work. A bachelor’s degree in business, public administration, or management and five years of relevant experience are listed as the standard minimum qualifications, including three years of supervisory or management responsibilities. Alternative education and experience combinations are also provided.

Requirements

  • Bachelor’s degree in business, public administration, or management, subject to the listed equivalency provisions.
  • Five years of experience in purchasing/procurement, budgeting, accounting, financial analysis/reports, and/or revenue collections.
  • Three years of supervisory or management responsibilities; this experience may be included in the required experience.
  • Valid driver’s license with a good driving record.
  • Knowledge of local, state, and federal laws and regulations.
  • Knowledge of public administration and management principles and practices.
  • Knowledge of office management principles.
  • Knowledge of department-level accounts payable principles and practices.
  • Knowledge of performance management and measures.
  • Ability to manage unit or program activities through subordinate supervisors.
  • Ability to develop and implement budgets.
  • Ability to establish and obtain operating and long-range goals and objectives for a unit.
  • Ability to devise solutions to administrative problems and plan, assign, and delegate responsibility.
  • Ability to develop and evaluate administrative policies and procedures.
  • Ability to communicate effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships.

Responsibilities

  • Manage, oversee, supervise, and support staff activities serving departmental business needs.
  • Oversee departmental financial, accounting, and budgeting processes, including annual budget development, implementation, and monitoring.
  • Lead or oversee internal audits, grants management, Tax Increment Financing tracking and reporting, purchasing, accounts payable and receivable, credit card management, paymaster functions, cash balance analysis, encumbrance management, vendor relations, journal vouchers and internal transfers, internal controls coordination, and general ledger functions.
  • Identify needed operational changes or development and implement improvements to business administration, control, and management.
  • Oversee departmental technology needs related to computers, software, telephones, multipurpose photocopiers, and plotters.
  • Plan, implement, coordinate, and monitor compliance with policies and procedures; evaluate those policies and procedures.
  • Review subordinate staff work schedules and provide technical and operational direction for business needs and services.
  • Establish short-, mid-, and long-term goals and objectives; develop and approve schedules, priorities, and standards, and direct evaluation activities.
  • Support and oversee preparation of management and productivity reports and studies; lead or participate in special investigations, internal audits, and research studies.
  • Oversee and evaluate budget development and budget requests; identify expenses and revenue and make recommendations for business budgets.
  • Serve as the department’s management liaison and oversee implementation of citywide business and emergency operations systems.
  • Represent the City at meetings, hearings, trials, conferences, seminars, and on boards, panels, and committees; testify as appropriate.
  • Perform other work as needed or assigned.
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