The North Face: Supervisor - Birch Run

VF Corporation • Birch Run, MI

9d • $18 - $26

About The Position

The Supervisor supports The North Face store leadership team and helps deliver a high-quality customer experience. Working in partnership with the Store Manager and Assistant Store Manager, the Supervisor leads by example, coaches and develops associates, and supports operational excellence across customer engagement, merchandising, and store standards. The role contributes to store profitability, an inclusive team culture, and overall store success in a fast-paced retail environment.

The position involves personalized customer engagement, helping the team achieve sales goals, supervising daily operations, supporting stockroom and inventory processes, training team members, maintaining visual merchandising, and participating in community initiatives. The role also requires upholding company policies, safety standards, and operational procedures. This is a part-time or limited-time position and is not eligible for all VF Corporation benefits. The hiring range is $18.23–$26.40 per hour, with potential additional compensation awards such as an annual incentive plan, sales incentive, or commission.

Requirements

• At least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skill in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills, including the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Ability to work independently, manage shifting priorities, and meet business expectations.
• Comfort using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

• High school diploma or equivalent is preferred.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators and achieving individual goals.
• Model selling behaviors and promote a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver strong customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist with training and onboarding new team members, and provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive, inclusive store environment that encourages creativity, collaboration, and learning.

Benefits

• Eligible for some benefits offered by VF Corporation; the position is not eligible for all VF benefits plans.
• Additional compensation awards may include an annual incentive plan, sales incentive, or commission potential.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED