Supervisor for Full Service- IAD

OHM Concession GroupSterling, VA
$22 - $24Onsite

About The Position

We are seeking a dedicated and experienced Supervisor to join our team at Washington/Dulles International Airport. The Supervisor will oversee daily operations, ensure compliance with airport policies, and lead a team to deliver exceptional service and maintain safety standards.

Requirements

  • High school diploma or equivalent
  • Proven experience in a supervisory role, preferably in an airport or transportation environment.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to handle stressful situations and make quick decisions.
  • Knowledge of airport operations, safety standards, and regulatory requirements is a plus.
  • Proficient in Microsoft Office Suite and other relevant software.
  • Flexible to work various shifts, including weekends and holidays.

Nice To Haves

  • Associate’s or Bachelor’s degree preferred.

Responsibilities

  • Supervise and coordinate daily activities of assigned staff to ensure efficient airport operations.
  • Monitor compliance with safety regulations, airport policies, and procedures.
  • Provide training, guidance, and performance feedback to team members.
  • Handle escalated issues and resolve conflicts in a professional and timely manner.
  • Collaborate with other departments to ensure smooth operational flow.
  • Prepare reports on team performance, incidents, and operational metrics.
  • Working side by side with the team
  • Has great demeanor, is coachable, and welcomes constructive criticism.
  • Maintain a safe and secure work environment for employees and passengers.
  • Be a strong support to a manager

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Discount employee meal
  • Competitive wages
  • Bonus program
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