Supervisor - Nike Grand Prairie

NIKE • Grand Prairie, TX

16h • Onsite

About The Position

As a Nike Retail Supervisor, referred to as a Specialist, you are the face of NIKE in a high-volume, fast-paced retail environment. You help customers make informed product decisions and work with your team to achieve goals through excellent customer service. The role centers on creating welcoming, memorable customer experiences, sharing knowledge of NIKE products and services, and contributing to store operations and visual presentation.

This full-time position is based at Nike Grand Prairie in Grand Prairie, Texas, and works 34–40 hours per week, including nights and weekends. The role requires flexibility to work holidays based on store needs.

Requirements

• Must be at least 18 years old.
• At least 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Ability to provide authentic customer service so customers feel seen and understood.
• Ability to learn and train on the latest products and technologies.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about NIKE products and services to support customer needs.
• Bring a positive attitude and passion to teammates and customers.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Welcome customers, show care for their wants and needs, and exceed their expectations throughout their journey.
• Act professionally and demonstrate integrity, reliability, and kindness.
• Operate a cash register and perform shipping and receiving duties.
• Stock products, clean, and build visual displays.
• Attend store events and support teammates.

Benefits

• Nike, Converse, and Jordan discounts for employees and family members of up to 50%.
• Accrued paid time off and holiday pay.
• 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits for eligible employees working 20 or more hours per week, starting on the day of hire.
• Health Savings Accounts and Flexible Savings Accounts for eligible employees working 20 or more hours per week after 12 months of continuous employment.
• Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
• Optum Employee Assistance Program support at no cost for employees and their families.
• Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed