Supervisor - Nike Grand Prairie

Nike • Grand Prairie, TX

2d • Onsite

About The Position

As a Nike Retail Supervisor, referred to as a Specialist, you represent NIKE in a high-volume, fast-paced retail environment. You help customers make informed choices, support customer service goals, and work with your team to achieve store objectives. You lead by example and deliver service in line with Nike’s Service Principles, helping create a welcoming experience and bring the consumer journey to life. The role also involves supporting store operations, including register use, shipping and receiving, stocking, cleaning, and visual displays. The position is full time at Nike Grand Prairie in Grand Prairie, Texas, for 34–40 hours per week, including nights and weekends.

Requirements

• Must be at least 18 years old.
• At least 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Use customer service authentically to help customers feel seen and understood.
• Ability to learn and train on the latest products and technologies.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about NIKE products and services to support customer needs.
• Bring a positive attitude and passion to interactions with teammates and customers.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome, understand their wants and needs, and exceed their expectations throughout their visit.
• Demonstrate professionalism, integrity, reliability, and kindness.
• Operate a cash register and perform shipping and receiving duties.
• Stock products, clean, and build visual displays, with or without accommodations.
• Attend store events and support teammates.

Benefits

• Nike, Converse, and Jordan discounts for employees and family, up to 50% off.
• Accrued paid time off and holiday pay.
• 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits for eligible employees working 20 or more hours per week, starting on the day of hire.
• Health Savings Accounts and Flexible Savings Accounts for eligible full-time and part-time employees working 20 or more hours per week after 12 months of continuous employment.
• Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
• Access to Optum Employee Assistance Program support at no cost for the employee and family.
• Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed