Supervisor, Warehouse

DSV•Atlanta, GA

About The Position

The Warehouse Supervisor leads the warehouse department’s operational disciplines to support operational excellence, productivity, and customer satisfaction. The role coordinates warehouse activities and facility maintenance under the direction of the Warehouse Manager and Branch and Regional Management, and trains warehouse personnel to support a coordinated shipping and receiving plan. The supervisor manages warehouse personnel and daily operations, including staffing, shipping, receiving, sanitation, maintenance, and inventory control. The role supports budget and branch goals, maintains equipment and safety programs, manages direct reports, and identifies opportunities to improve warehouse operations. The work may involve extensive or occasionally staggered hours for multi-shift access, and minimal domestic or international travel may be required.

Requirements

High school diploma required.
Forklift experience required.
Strong communication and interpersonal skills.
Thorough knowledge and understanding of the warehouse environment.
Advanced competency in business administration.
People-management and leadership experience, including recruitment, selection, training and development, coaching, and performance management.
Strategic planning skills.
Strong organizational skills, including the ability to prioritize, plan, assign, and control work.
Ability to work effectively in a diverse environment and culture.
Ability to develop networks and relationships.
Ability to work under pressure in a time-sensitive, fast-paced environment.
Proficiency in basic Microsoft Office applications.
English language skills preferred, including reading, writing, and verbal communication.
Ability to use computer and telephone equipment; role may involve occasional standing, walking, and lifting, as well as reaching, stooping, kneeling, or crouching.
May require minimal domestic and international travel.

Nice To Haves

2–3 years of experience in transportation and logistics management with supervisory or managerial responsibilities preferred.
At least 3 years of relevant customer service and logistics experience; equivalent combinations of education and/or experience may be considered.
Material Handling Certification.
Dangerous Goods Qualification.
Forklift Operation and Certification.
Some experience with Warehouse Management Systems.

Responsibilities

Schedule warehouse personnel daily to ensure appropriate staffing for productive, cost-efficient product selection and receiving.
Direct day-to-day warehouse activities, including shipping, receiving, sanitation, maintenance, and inventory control.
Adhere to budget requirements and work toward objectives and branch goals.
Maintain warehouse equipment through preventive maintenance programs and necessary repairs; ensure personnel have safe, efficient equipment.
Manage warehouse safety programs and ensure compliance with applicable OSHA, federal, state, local, and company safety requirements.
Recommend equipment requirements and replacements to improve and maintain warehouse productivity and efficiency.
Recruit, hire, train, manage performance, and discipline direct reports; support succession planning.
Coach and support employees to promote motivation and productivity; train new employees on warehouse systems and procedures.
Meet reporting requirements and deadlines.
Research, identify, and present ideas to improve warehouse operations.
Attend and participate in regularly scheduled and impromptu meetings.
Perform other duties as needed or assigned.