Supervisor, Warehouse

SpartanNash•Byron Center, MI

26d•Onsite

About The Position

This role supervises day-to-day warehouse department activities in assigned areas, such as shipping, receiving, selection, loading, and storage. The supervisor assigns and schedules work for distribution associates to support timely, efficient operations while maintaining productivity, accuracy, customer service, and workplace safety. The position coordinates with cross-functional departments, warehouse leads, and team leads; maintains reporting on related KPIs; and supports associate training and communication. The role also manages department staffing, training, performance management, career development, and goals. It helps ensure compliance with distribution procedures and government regulations, workplace cleanliness and security, and proper equipment maintenance. The supervisor may assist with labor agreement administration. Duties may include additional responsibilities as assigned. The position is based at 850 76th Street S.W. in Byron Center, Michigan. It involves working in a warehouse environment with possible changes in temperature and humidity and usually moderate-to-high noise. Work may be scheduled on weekends, holidays, days, nights, and overtime, with shifts of 8–10 hours as assigned. Travel requirements vary by assignment.

Requirements

High school graduate or equivalent (GED).
One year of supervisory or lead experience required.
Good written and verbal communication skills.
Good organization, prioritization, problem-solving, and decision-making skills.
Ability to multitask and follow through to meet deadlines.
Good leadership and training skills, with the ability to work with all levels of management and line associates.
Ability to work flexible hours based on business needs.
Proficiency in Microsoft Office, including Excel and Word.
Knowledge of Warehouse Management Systems.
Ability to perform the stated physical demands, including lifting up to 75 pounds with assistance as needed.
Ability to work weekends, holidays, day and night hours, and overtime as necessary and assigned, and to work assigned shifts of 8–10 hours.

Nice To Haves

Three years of warehouse distribution experience preferred.

Responsibilities

Supervise day-to-day warehouse activities in assigned areas, including shipping, receiving, selection, loading, and storage.
Coordinate with cross-functional departments and ensure prompt resolution of distribution center issues.
Schedule and assign work to warehouse associates to complete workload efficiently while maintaining productivity, accuracy, customer service, and a safe work environment.
Plan and schedule activities to control labor and supply costs.
Maintain warehouse-related reporting on relevant KPIs.
Ensure the health, safety, cleanliness, and security of the work environment.
Ensure compliance with distribution procedures and government regulations, including safety and sanitation requirements, and reinforce safety and security awareness.
Oversee workplace cleanliness and ensure equipment is properly maintained; report equipment issues.
Report or address work-related issues and injuries and participate in investigations as required.
Coordinate day-to-day associate scheduling with warehouse leads based on resources and volume.
Ensure team leads properly train associates and assist with training on process and procedure changes.
Coordinate and lead pre-shift meetings and communicate with associates about distribution procedures, safety, human resources programs, and other topics.
Manage department staffing, training, associate performance, career development, and department goals.
Assist with labor agreement administration as necessary.
Perform additional responsibilities as assigned.