Supervisor, Warehouse

DSV•Atlanta, GA
•$66,528 - $83,160•Onsite

About The Position

The Warehouse Supervisor leads the warehouse department across operational disciplines to support operational excellence, high productivity, and customer satisfaction. Under the direction of the Warehouse Manager and Branch and Regional Management, the Warehouse Gateway Supervisor coordinates warehouse activities and facility maintenance and trains warehouse personnel to support an effective shipping and receiving plan. The position oversees daily warehouse operations, including shipping, receiving, sanitation, maintenance, and inventory control. It manages staffing, equipment, safety programs, budgets, and direct reports, while ensuring timely reporting and compliance with applicable company and government requirements. The role also identifies opportunities to improve warehouse operations. Work is generally sedentary but may involve occasional standing, walking, lifting, and other everyday physical activities. Hours may be extensive or occasionally staggered to provide access across multiple shifts; minimal domestic and international travel may be required.

Requirements

  • High school diploma.
  • Forklift experience.
  • Strong communication and interpersonal skills.
  • Thorough knowledge and understanding of a warehouse environment.
  • Advanced competency in all aspects of business administration.
  • People management and leadership experience, including recruitment, selection, training and development, coaching, and performance management.
  • Strategic planning skills.
  • Strong organizational skills, including the ability to prioritize, plan, assign, and control work.
  • Ability to work well in a diverse environment and culture.
  • Ability to develop networks and relationships.
  • Ability to work in a time-sensitive, fast-paced environment under pressure.
  • Proficiency in basic MS Office applications.
  • English reading, writing, and verbal skills are preferred.

Nice To Haves

  • Two to three years of experience in transportation and logistics management with supervisory or managerial responsibilities is preferred.
  • At least three years of relevant customer service and logistics experience; an equivalent combination of education and/or experience may be considered.
  • Material Handling Certification.
  • Dangerous Goods Qualification.
  • Forklift operation and certification.
  • Some experience with Warehouse Management Systems.

Responsibilities

  • Schedule warehouse personnel daily to ensure appropriate staffing for productive, cost-efficient product selection and receiving.
  • Direct day-to-day warehouse activities, including shipping, receiving, sanitation, maintenance, and inventory control.
  • Adhere to budget requirements and work toward objectives and branch goals.
  • Maintain warehouse equipment through preventive maintenance programs and necessary repairs.
  • Ensure warehouse personnel have safe and efficient equipment to perform distribution functions.
  • Manage warehouse safety programs and maintain a safe, clean workplace in compliance with OSHA and applicable local and state regulations.
  • Recommend equipment requirements and replacements to maintain or improve productivity and efficiency.
  • Recruit, hire, train, manage performance, and discipline direct reports.
  • Provide coaching and support to motivate employees and maintain productivity.
  • Manage and lead warehouse personnel, including succession planning.
  • Train new employees on warehouse systems and procedures.
  • Ensure timely reporting and compliance with deadlines.
  • Research, identify, and present ideas to improve warehouse operations.
  • Attend and participate in regularly scheduled and impromptu meetings.
  • Ensure compliance with applicable federal, state, local, and company safety policies.
  • Perform other duties as needed or assigned.
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