Supervisor, Warehouse Inbound Operations

Lucas Museum of Narrative Art•Vernon, CA

3d•$30 - $34

About The Position

The Supervisor, Inbound Operations coordinates receiving and inbound distribution activities to ensure merchandise is received, processed, and routed accurately, efficiently, and within operational timelines. Reporting to the Assistant Manager, Warehouse, this individual-contributor role oversees inbound workflow and supports inventory accuracy and productivity standards in a fast-paced distribution environment. It has no direct reports. The Supervisor helps maintain service levels, resolve receiving issues, and contribute to a safe, organized, high-performing team culture.

Requirements

At least 2 years of warehouse, distribution, or supply chain operations experience.
Knowledge of receiving processes, inventory management, warehouse systems, and dock operations.
Strong organizational, problem-solving, and decision-making skills in a fast-paced environment.
Effective communication and collaboration skills, including the ability to influence, guide, and support colleagues without direct authority.
Ability to prioritize multiple operational demands and meet productivity and service expectations.
Commitment to Diversity, Equity, Inclusion, Accessibility, and Belonging and to creating welcoming experiences for guests and team members.
Passion for supporting efficient retail operations aligned with the Museum’s mission, brand, and values.

Nice To Haves

Experience coordinating workflows, serving as a lead, or providing peer guidance.
Experience in a high-volume fulfillment, retail distribution, or logistics environment.
Familiarity with warehouse management systems (WMS) and inventory tracking tools.

Responsibilities

Oversee daily inbound operations, including receiving, unloading, inspection, sorting, staging, and put-away, to support accurate and efficient merchandise flow.
Coordinate shipment volumes, delivery schedules, priorities, workflow demands, and available labor with warehouse leadership and associates.
Verify inbound shipments against purchase orders, packing slips, and system records, including quantities, product condition, labeling, and documentation.
Monitor timely inbound freight processing to support inventory availability, replenishment, and distribution-network flow.
Accurately enter and maintain inbound inventory transactions in warehouse management systems, RF scanning systems, and related platforms.
Monitor performance measures such as receiving accuracy, productivity, dock-to-stock times, inventory integrity, trailer turnaround, and dock-flow efficiency.
Coordinate dock schedules, carrier appointments, trailer activity, and shipment priorities to maximize dock use and reduce delays or congestion.
Communicate with transportation providers, vendors, and internal teams about arrivals, delivery changes, shortages, and operational impacts.
Investigate and resolve receiving discrepancies, damaged merchandise, overages, shortages, misdirected shipments, and inventory variances.
Partner with ECommerce and Outbound Operations to support accurate inventory flow, replenishment, and operational continuity.
Support compliance with company policies, safety standards, procedures, and housekeeping expectations, including safe material handling and equipment use.
Provide hands-on support during peak receiving periods, staffing shortages, high-volume deliveries, and urgent business needs.
Maintain a clean, organized, audit-ready receiving environment and support inventory organization and operational best practices.
Share process knowledge and provide operational guidance to team members without direct supervisory responsibility.
Collaborate with fulfillment team members and temporary staff, providing hands-on support as needed.
Provide warehouse leadership with operational input on workforce planning, shift execution, and peak-period coverage needs.
Identify and implement improvements to efficiency, throughput, and inventory accuracy.
Communicate operational priorities, shipping updates, and process expectations across shifts and teams.
Support audit readiness, cycle counts, and inventory-related initiatives.