Supervisor, Volunteer Resources, Social Services, Full Time, Day

Valley Health System•Blacksburg, VA

4d•$64,106 - $80,142•Onsite

About The Position

This position has the primary responsibility of supervising volunteer staff in Valley Hospice to meet Medicare and The Joint Commission requirement of meeting 5% of total care hours with volunteer contact hours. The role encompasses volunteer recruitment, interviewing, orientation, placement, scheduling, guidance and general supervision of VHC volunteers. This individual will implement sound administrative practices that meet or exceed standards of The Joint Commission, including but not limited to mandatory tuberculosis testing, infection control, safety training and systems for record keeping as well as maintains quarterly volunteer statistics. The position is responsible for training and assigning of projects, inclusive of our Hospice End of Life Doula Program and will actively engage with community resources and agencies to recruit and maintain volunteer engagement as well as maintain a working relationship with Valley Hospital to ensure a coordinated volunteer program throughout Valley Health Systems.

Requirements

BA or BS degree required.
Demonstrated administrative and program development abilities.
Demonstrates effective interaction and communication (oral, writing, presenting) skills.
Effective organization skills and ability to perform work accurately and pay attention to details, often changing from one task to another without loss of efficiency or composure.
Ability to function competently in stressful situations and a changing work environment related to changing patient needs, including working with patients with acute, chronic, and complex disease processes, and those who are dying.
Ability to work cooperatively within the health-system; with patients and family members; and with multidisciplinary team members (i.e., physicians, Rehab, Lab, etc.).
Ability to utilize effective time management to set priorities, perform job related responsibilities, and respond quickly to emergency situations.
Ability to use critical thinking and clinical reasoning skills effectively problem solve and deliver care.
Microsoft Office Proficient.
Utilizes Communications Equipment (i.e., fax machine, telephone, printer, copier, etc.) appropriately.
Current and valid State Driver's License.

Nice To Haves

Degree in Social Work or Healthcare Administration preferred.
Minimum two (2) years of volunteer or leadership experience preferred.
Clinical or teaching experience preferred.

Responsibilities

Supervising volunteer staff in Valley Hospice to meet Medicare and The Joint Commission requirement of meeting 5% of total care hours with volunteer contact hours.
Volunteer recruitment, interviewing, orientation, placement, scheduling, guidance and general supervision of VHC volunteers.
Implementing sound administrative practices that meet or exceed standards of The Joint Commission, including but not limited to mandatory tuberculosis testing, infection control, safety training and systems for record keeping.
Maintaining quarterly volunteer statistics.
Training and assigning of projects, inclusive of our Hospice End of Life Doula Program.
Actively engaging with community resources and agencies to recruit and maintain volunteer engagement.
Maintaining a working relationship with Valley Hospital to ensure a coordinated volunteer program throughout Valley Health Systems.

Benefits

Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
Group Term Life Insurance and AD&D(Full Time Employees)
Flexible Spending Accounts and Commuter Benefit Plans
Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
Retirement Plan
Tuition Assistance
Employee Assistance Program (EAP)
Valley Health LifeStyles Fitness Center Membership Discount
Day Care Discounts for Various Daycare Facilities