Supervisor, Transitions - Group

AmeritasLincoln, NE
Hybrid

About The Position

This position supervises the day to day activities for the Group National Account Implementation team. The incumbent leads processes which support the field in meeting sales objectives as well as hire, evaluate, develop, and lead associates to meet the division objectives across locations. This role will also participate in presenting with our Sales and AM teams to our largest national account groups during finalist presentations (both in person requiring travel) and virtually, and lead the implementation support for these groups. This is a hybrid role working partially in-office (Lincoln, NE) and partially from home.

Requirements

  • Bachelor's Degree or equivalent experience required
  • 3-5 years related experience required

Nice To Haves

  • Less than 2 years supervisory experience preferred.
  • Experience with training preferred.

Responsibilities

  • Responsible for the day-to-day management of associates.
  • Leads a high performing team through recruitment, development, engagement, and performance management.
  • Lead the implementation needs of our largest national account size cases as needed, as back up for the rest of the team, and as the specialist for the unique/new/problematic requests that arise during implementation.
  • Participate with our ALIC Sales Reps and Account Managers as the implementation leader during finalist presentations for our largest national account case sizes.
  • Provides guidance to resolve escalated issues or concerns.
  • Ensures adherence to regulations, policies, and procedures.
  • Recommends innovative programs or processes to achieve results.
  • Monitors daily operational activities and provides direction in order to meet service goals.
  • Measures associate productivity and performance metrics.

Benefits

  • 401(k) Retirement Plan with company match and quarterly contribution.
  • Tuition Reimbursement and Assistance.
  • Incentive Program Bonuses.
  • Competitive Pay.
  • Flexible Hybrid work.
  • Thrive Days - Personal time off.
  • Paid time off (PTO).
  • Health Benefits: Medical, Dental, Vision.
  • Health Savings Account (HSA) with employer contribution.
  • Well-being programs with financial rewards.
  • Employee assistance program (EAP).
  • Professional development programs.
  • Leadership development programs.
  • Employee resource groups.
  • StrengthsFinder Program.
  • Matching donations program.
  • Paid volunteer time– 8 hours per month.
  • Generous paid maternity leave and paternity leave.
  • Fertility, surrogacy, and adoption assistance.
  • Backup child, elder and pet care support.
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