Supervisor, Support Services

Northwell Health

About The Position

Supervises and coordinates the daily operation and staff of the Support Services team. Ensures professional and quality services are rendered to the customer.

Requirements

Associate's Degree required, or equivalent combination of education and related experience.
4-6 years of relevant experience
0-2 years of leadership / management experience

Responsibilities

Promotes Support Services department goals by selecting, motivating, and training capable team members.
Leads the activities of assigned Support Services team members by communicating and providing guidance toward achieving department objectives.
Supervises, trains, disciplines, and evaluates the performance of staff; ensures performance appraisals are completed in a timely manner.
Maintains employee time and attendance records and submits weekly payroll time sheets.
Ensures adequate coverage at all times to ensure optimal customer service; ensures work is distributed evenly among the staff.
Trains new employees in all aspects of environmental service and engineering functions to ensure that policies and procedures are observed and maintained.
Coordinates emergency repairs, ensuring the continued smooth operation.
Assists outside contractors with service and utility shutdowns, as required.
Inspects facility for cleanliness and equipment functioning; performs room-by-room inspections of patient rooms and facilities at established frequencies; ensures that cleaning agents are used properly; performs follow-up inspections to assure that all discrepancies are corrected.
Participates and organizes in-service activities and educational programs; attends and prepares for programs as necessary; demonstrates and explains new techniques and equipment to the staff; maintains documentation.
Maintains supply inventory; orders and issues necessary supplies; implements the department’s preventative maintenance program.
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.