Supervisor - Supply Chain Operations
About The Position
As a supervisor, you will oversee all supply chain operations involving 3PL partners, web carriers, and distribution center appointment scheduling to ensure maximum efficiency and effectiveness. You’ll act as the central point of communication for supply chain activities, including transportation and DC coordination while also supporting projects and initiatives that drive organizational transformation and team development. In this role, the successful candidate is needed to be in the greater Vancouver, BC area, where we practice a remote first working model, leveraging in person interactions for strategic, collaborative, and social purposes. Make a difference on our Supply Chain Operations team as a supervisor!
Requirements
- Diploma in Supply Chain, Logistics, Transportation Management
- General Logistics experience (3-5 yrs)
- Ability to Supervise 3-5 people (2+ yrs)
- Proficient in Microsoft Office Suite (Work, Excel, Powerpoint)
- Excellent communication and leadership skills
Responsibilities
- Leads and develops the team by setting priorities, managing performance, and implementing process improvements to drive results.
- Conducts regular coaching and performance reviews while providing ongoing guidance and development opportunities for all associates.
- Manage and maintain communication across supply chain operations to ensure service levels are met for contract agreements, customers, CSG, and stores.
- Oversee key functions including appointment scheduling, inventory and warehouse operations, vendor onboarding, customer escalations, and backorder management.
- Coordinate and communicate project and holiday planning activities across internal teams, DCs, and 3PL partners to ensure delivery, replenishment, and fulfillment objectives are achieved.
- Oversee holiday operations planning, including capacity monitoring, forecasting trailer requirements, scheduling logistics, resolving escalations, and managing last-minute operational changes.
- Maintain and update performance metrics and review internal processes for continuous improvement
Benefits
- Employee discounts on awesome tech from day one
- Flexible health benefits and wellness program
- TFSA and RRSP programs
- 100% matched company pension plan
- Training programs to build new and transferable skills
- Company performance bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
