Supervisor, Special Chemistry

Labcorp•Indianapolis, IN

About The Position

Labcorp is seeking a Supervisor to join its Special Chemistry Department in Indianapolis, Indiana. The supervisor oversees the department’s technical work and ensures equipment, instruments, and personnel are operationally ready to deliver daily testing services and meet client expectations. The role supervises local departmental employees and production and non-production activities, monitors testing quality, and ensures staffing and schedules align with workload needs. The supervisor provides direct employee supervision, including work assignments, performance counseling, troubleshooting, and technical training. The role assures timely and quality performance, reports results against targets and standards, ensures regulatory compliance, and communicates applicable standards and information to staff. It also supports audits, client visits and inquiries; participates in recruiting, training, retention and employee development; and assists the department manager with resource planning and management duties. Other duties may include testing patient samples in areas of competence. The work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. A $7,500 sign-on bonus is offered; internal employees are not eligible for the bonus.

Requirements

Four or more years of experience in a laboratory following clinical training.
Bachelor’s degree in Biology, Chemistry, Medical Technology, or another life science.
Understanding of laboratory operations, policies, and procedures.
Proficiency with Laboratory Information Systems and Microsoft Office.
Strong written and verbal communication skills.
High attention to detail and strong organizational skills.
Comfort making decisions in a changing environment.
Ability to handle the physical requirements of the position.

Nice To Haves

Previous supervisor experience.
ASCP and/or AMT certifications.

Responsibilities

Oversee the department’s technical work and operational readiness of equipment, instruments, and personnel for daily testing services.
Supervise daily production and non-production activities of departmental employees.
Monitor the quality of testing services provided by supervised employees.
Assign appropriately trained personnel and ensure sufficient staffing to complete the workload.
Schedule personnel to match daily workflow demands.
Provide direct supervision, including assignments, technical and behavioral performance counseling, and troubleshooting.
Schedule and supervise non-production activities and obligations, including validations and surveys.
Support the department manager in fulfilling responsibilities and act as manager when delegated during absences.
Assure quality and timely performance of production and non-production activities.
Report performance and results against targets and global standards.
Ensure regulatory compliance and communicate standards, guidelines, and information to supervised staff.
Ensure timely delivery of performance reports, including PT, QC/PM, and internal and external QC, and respond to inquiries from other functional areas.
Support client visits, audits, and inquiries as needed.
Recruit, train, and contribute to employee retention efforts.
Conduct technical training and development of staff as needed.
Support the department manager in assessing current and future resource needs.
Evaluate employee performance and work with the department manager to establish training plans and development plans.
Support marketing and sales efforts to meet specific client requests for testing services.
Perform other duties as required, including testing patient samples in areas of competence.