Supervisor, Special Chemistry

Labcorp•Indianapolis, IN

1d•Onsite

About The Position

Labcorp is seeking a Supervisor to join its Special Chemistry Department in Indianapolis, Indiana. The Supervisor directly oversees the department’s technical work and ensures that equipment, instruments, and personnel are operationally ready to deliver daily testing services and meet client expectations. The role supervises daily production and non-production activities, monitors testing quality, schedules and supports employees, and ensures work is completed on time and in compliance with applicable standards and regulations. The Supervisor also supports the department manager, develops staff, contributes to client-related activities, and may perform patient sample testing within areas of competence.

Requirements

Four or more years of experience in a laboratory following clinical training.
Bachelor’s degree in Biology, Chemistry, Medical Technology, or another life science.
Understanding of laboratory operations, policies, and procedures.
Proficiency with Laboratory Information Systems and Microsoft Office.
Strong written and verbal communication skills.
High attention to detail and strong organizational skills.
Comfort making decisions in a changing environment.
Ability to handle the physical requirements of the position.

Nice To Haves

Previous supervisor experience.
ASCP and/or AMT certification.

Responsibilities

Supervise the day-to-day production and non-production activities of departmental employees.
Monitor the quality of testing services performed by supervised employees.
Assign appropriately trained personnel and ensure staffing levels are sufficient for the workload.
Schedule department personnel to match daily workflow demands.
Provide direct supervision, including work assignments, technical and behavioral performance counseling, and troubleshooting.
Schedule and supervise non-production activities, including validations and surveys.
Support the department manager and act as manager during absences when delegated.
Ensure quality and timely completion of production and non-production activities.
Report performance and results against targets and global standards.
Ensure regulatory compliance and communicate standards, guidelines, and information to staff.
Ensure timely delivery of performance reports, including PT, QC/PM, and internal and external QC reports, and respond to inquiries from other functional areas.
Support client visits, audits, and inquiries as needed.
Recruit, train, and contribute to employee retention efforts.
Provide technical training and development to staff as needed.
Support the department manager in assessing and meeting current and future resource needs.
Evaluate employee performance and work with the department manager on training plans, evaluations, and development plans.
Support marketing and sales efforts to address specific client requests for testing services.
Perform other duties as required, including testing patient samples within areas of competence.