Supervisor, Skating Services

YBC•Prince George, BC

1d•Onsite

About The Position

The Supervisor, Skating Services will have a passion for skating and community recreation, strong leadership skills, and proven experience in program coordination and staff supervision. Responsibilities include scheduling and payroll for staff, coordinating skating programs, managing invoicing and communications, and ensuring excellent customer service.

Requirements

At least 2 years experience in a related position
Possess a valid Standard First Aid with CPR C/AED certificate
Have access to reliable transportation
Demonstrated achievement of administrative tasks
Relevant training/education
Strong attention to detail
Demonstrated supervisory experience
Passion for skating and/or community recreation
Successful candidate will be required to provide 3 satisfactory references
Successful candidates will be required to provide a current and satisfactory Criminal Record check with a Vulnerable sector search issued no later than six (6) months preceding the start date.

Responsibilities

Staff scheduling and payroll
Invoicing and communication with School groups
Schedule NID skating programs
Communicate concerns with Director and City staff, such as required maintenance
Work with the YMCA Marketing and Communications team to make social media posts, newsletters and posters/flyers
Provide staff coverage when needed
Plan and facilitate special events
Ensure staff have necessary supplies and equipment
Respond to concerns, refund requests and customer service issues
Provide coaching and mentorship to Cashiers and Ice Attendants
Cash management