Supervisor, Serology

ANTAGENE•Fountain Valley, CA

About The Position

The Serology Supervisor oversees day-to-day department activities, performs laboratory analyses and tests supporting the diagnosis of illnesses, injuries, and diseases in pets and other animals, and contributes to operating policies and procedures. The role supervises staff and leads lab work activities, ensuring appropriate staffing, resources, schedules, quality standards, and customer satisfaction. It also supports diagnostic equipment and technical resources, maintains reagents and consumables, prepares reports and business review information, and consults with clients about testing issues and procedures. The supervisor is responsible for following applicable standard operating, safety, and quality procedures and maintaining a clean, organized work area. The position works in a laboratory environment with potential biohazards, zoonotic disease agents, and hazardous chemicals. Extended hours and travel may be required. The stated shift is 7:00 a.m.–3:30 p.m., with flexibility required.

Requirements

Bachelor’s degree or equivalent combination of education and work experience; preferably in a science-related field.
Supervisory skills and ability.
Prior diagnostic laboratory supervisor experience, including hiring and performance management.
Proven leadership, motivational, and mediating abilities.
Ability to organize, prioritize, and direct work activities.
Experience with the operations, testing, and services of the supervised area, including setting up, reading, and releasing test results and troubleshooting equipment.
Extensive laboratory skills and experience.
Reasoning and analytical skills to resolve issues.
Attention to detail and ability to organize and multitask in a fast-paced environment.
Verbal and written communication skills.
Positive, can-do attitude.
Knowledge of Good Clinical Practice (GCP), as appropriate.
Personal computer skills, including strong typing ability and proficiency with Microsoft Office.
Fluency in English.
Ability to meet the listed physical demands, including standing continuously for up to two hours and occasionally lifting, moving, or carrying up to 20 pounds.

Responsibilities

Supervise staff, assign work, monitor activities and performance, resolve escalated issues, administer employment actions, coach and guide staff, and promote training and development.
Lead and organize lab work activities, ensuring adequate staffing and resources and keeping work on schedule to support customer satisfaction.
Contribute to maintenance of diagnostic equipment and technical resources, coordinating with internal personnel, vendors, and others to resolve issues and maintain functionality.
Maintain the department's supply of reagents and consumables.
Ensure staff meet Quality Assurance and Quality Control standards.
Ensure monthly Tech and Aide audits are performed and documented.
Prepare reports, presentations, and analyses summarizing work activities and highlighting issues or answering questions.
Provide business review information to the Lab Manager.
Consult with clients to explain or resolve testing issues and procedures.
Maintain knowledge of industry changes and developments affecting work activities; may participate in industry groups and forums.
Read, understand, and follow applicable SOPs, including safety and quality procedures; maintain a clean and organized work area and restock supplies as needed.
Participate in enterprise initiatives and special projects, and perform other duties as assigned.
Perform laboratory analyses and tests to support diagnosis of animal illnesses, injuries, and diseases.