Supervisor, Serology

Antech Diagnostics•Fountain Valley, CA

About The Position

The Serology Supervisor oversees day-to-day laboratory department activities, performs laboratory analyses and tests supporting the diagnosis of illnesses, injuries, and diseases in pets and other animals, and contributes to developing operating policies and procedures. The role leads and organizes the lab unit’s work, ensures appropriate staffing and resources, and helps maintain schedules and customer satisfaction. It also supports department equipment and technical resources, maintains reagent and consumable supplies, and ensures quality assurance and quality control standards are met. The supervisor prepares activity reports and analyses, provides business review information to the Lab Manager, and consults with clients about testing issues and procedures. The position requires adherence to applicable standard operating, safety, and quality procedures and maintaining an organized work area. Work is performed in a laboratory environment where biohazards, zoonotic disease agents, and potentially hazardous chemicals may be present. The scheduled shift is 7:00 a.m. to 3:30 p.m., with flexibility required; extended hours and travel may be needed.

Requirements

Bachelor’s degree or equivalent combination of education and work experience; preferably in a science-related field.
Prior diagnostic laboratory supervisor experience, including hiring and performance management.
Supervisory skills and ability; proven leadership, motivational, and mediating abilities.
Ability to organize, prioritize, and direct work activities.
Experience with operations, testing, and services in the supervised area, including setting up, reading, and releasing test results and troubleshooting equipment.
Extensive laboratory skills and experience.
Reasoning and analytical skills to resolve issues; attention to detail; organization and ability to multitask in a fast-paced environment.
Verbal and written communication skills and a positive, can-do attitude.
Knowledge of Good Clinical Practice (GCP), as appropriate.
Personal computer skills, including strong typing ability and proficient use of Microsoft Office.
Fluency in English.
Ability to meet the stated physical demands, including standing continuously for up to two hours and occasionally lifting, moving, or carrying up to 20 pounds.
Ability to work in a laboratory environment with potential biohazards, zoonotic disease agents, and potentially hazardous chemicals.

Responsibilities

Supervise staff, assign work, monitor activities, evaluate performance, resolve escalated issues, and administer employment actions.
Coach and guide staff and promote training and development; may supervise Bench/Associate Supervisors.
Lead, plan, and organize laboratory work; ensure adequate staffing and resources and keep work on schedule to support customer satisfaction.
Contribute to department policies and procedures.
Contribute to maintenance of diagnostic equipment and technical resources; coordinate with internal personnel and vendors to resolve issues and maintain functionality.
Maintain department supplies of reagents and consumables.
Ensure staff meet Quality Assurance/Quality Control standards and that monthly Tech and Aide audits are completed and documented.
Prepare reports, presentations, and analyses summarizing activities and addressing issues or questions; provide business review information to the Lab Manager.
Consult with clients to explain or resolve testing issues and procedures.
Maintain knowledge of industry changes and developments and may participate in relevant industry groups and forums.
Read, understand, and follow applicable SOPs, including safety and quality procedures; maintain a clean, organized work area and restock supplies.
Participate in enterprise initiatives and special projects and perform other assigned duties.
Uphold organizational ethics and values, ask questions, seek guidance, and report concerns or policy and ethical violations.