Laboratory Assistant - Serology - Mineola

NYU Langone Health • Village of Mineola, NY

5d • $17 - $28

About The Position

NYU Langone Hospital—Long Island is hiring a Laboratory Assistant for its Serology team in Mineola. The successful candidate screens and accessions specimens into the laboratory information system (LIS), reconciles specimen information, manages LIS work queues and quality control or audits, and coordinates specimen transport from providers to laboratories and between laboratories. All samples are processed according to NYU policies and procedures.

The role includes receiving, verifying, accessioning, sorting, preparing, labeling, and distributing specimens; handling patient registration and test orders; providing customer service to laboratory and medical staff; preparing samples for automated testing and referral to outside laboratories; and maintaining a clean, organized, safe work area. The assistant also tracks send-out specimens and results, supports timely turnaround, arranges courier pickups, and participates in training new accessioning staff.

Requirements

• High school graduate.
• 0 to 6 months of laboratory experience.
• Excellent communication skills.
• Excellent computer and data-entry skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Prior accessioning experience.
• Knowledge of medical terminology.
• 0 to 6 months of laboratory experience.

Responsibilities

• Receive specimens delivered by personnel, window, or pneumatic tube; reconcile manifests when required; and verify specimen labels, requisitions, identifiers, and suitability for requested tests.
• Notify appropriate personnel of unacceptable or discrepant specimens, document issues according to department procedures, and resolve receipt or requisition problems when possible under standard operating procedures.
• Accession, sort, rack, process, label, and distribute specimens promptly according to procedures, including time-sensitive samples; notify house staff and pathologists of frozen section cases; and deliver specimens and labels to the appropriate laboratory or instrument.
• Register patients and enter orders from manual requisitions or correct improperly placed provider orders.
• Answer telephone calls and respond courteously and professionally to laboratory and medical staff inquiries and requests; provide accurate information, fax results as required, respond to STAT and add-on requests, and communicate critical values to providers when customer service personnel are absent.
• Enter required pre-analytic information into the medical record, centrifuge samples as required, and place samples on automated test platforms according to protocol; remove tube caps when required.
• Arrange courier pickups through the portal or by telephone as needed.
• Clean laboratory work surfaces and assigned areas according to protocols, document cleaning as required, maintain an organized workspace, restock supplies, and notify a supervisor of shortages.
• Follow PPE and engineering-control safety requirements to maintain a safe work environment.
• Participate in training new laboratory accessioning staff.
• Perform other duties as assigned.
• Prepare patient specimens for referral to outside laboratories, ensuring accurate labeling, documentation, packaging, and shipping in compliance with laboratory procedures and regulatory requirements.
• Verify test orders, maintain specimen integrity and turnaround expectations, track send-out status and results, and communicate with laboratory staff, couriers, and reference laboratories to resolve discrepancies.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED