Spvr - Rev Cycle Regional- Must have HB, PB and Denials experience

Carle Health•Normal, IL

4d•$24 - $41

About The Position

The Supervisor of Revenue Cycle Regional AR reports to the Manager of Revenue Cycle Regional AR and is accountable for daily operations, staff supervision, and oversight of associated portfolios. The position provides leadership, recommendations, administrative support, and direction for managing accounts receivable in the assigned region. It analyzes business office operations to support effective and efficient revenue cycle management and helps manage resources to meet budget, productivity, quality, and customer service requirements. The supervisor is responsible for personnel duties and ensuring timely follow-up and collection of outstanding receivables. The role oversees staff, workflows, systems, training, performance, financial analysis, and compliance. Working with the manager and other internal teams, the supervisor supports revenue cycle performance, identifies process and system improvements, and maintains departmental policies and procedures. The position also handles escalated account and quality matters and participates in continuing education or certification activities.

Requirements

Experience in revenue cycle.
Experience with hospital billing (HB), professional billing (PB), and denials.
Associate's degree in a related field, or experience in lieu of education.
Working knowledge of CPT, ICD, and HCPCS code sets, HIPAA transaction code sets, and payer rules and regulations.
Proficiency with relevant system applications, including Epic, Meditech, and Mediquant.

Responsibilities

Oversee daily department operations and staffing, maintaining appropriate productivity and quality levels against performance standards.
Maintain knowledge of supervised job functions and relevant systems, including Epic, Meditech, and Mediquant.
Maintain working knowledge of CPT, ICD, and HCPCS code sets, HIPAA transaction code sets, and payer rules and regulations.
Partner with internal departments and the manager to support effective clinical and financial operations.
Provide input on the annual department budget and manage staff schedules, time-card review and approval, and paid-leave requests.
Ensure staff are trained and competent in required job tasks, and communicate with internal and external customers.
Maintain internal controls and safeguards over revenue cycle activities; recommend or initiate personnel actions and complete performance evaluations and annual reviews.
Act as a resource and mentor to others.
Support the manager in analyzing financial data, monitoring performance, and establishing departmental benchmarks; perform Kronos and timekeeping responsibilities for staff.
Serve as a first point of contact for system analysts on system performance and enhancement issues across Revenue Cycle.
Conduct staff meetings and collaborate on departmental, enterprise-wide, and external initiatives; assist employees with work-related matters.
Perform Carle Experience tasks, including regular staff rounding and completing reports for productive monthly meetings with the supervisor.
Handle quality assurance and compliance matters and escalated account issues in accordance with policy and the Code of Conduct.
Participate in appropriate continuing education or certification activities.
Maximize cash, minimize bad debt, and prevent receivables from aging beyond acceptable time frames.
Prepare and analyze management summary reports, communicate findings, and conduct comprehensive month-end analysis for associated business lines.
Create, update, and maintain departmental policies and procedures to support best practices.
Collaborate with internal management teams to identify best practices and process flows.
Partner with Accounting and Systems to ensure accurate revenue tracking, capture, and reporting for assigned portfolios.
Identify system enhancement opportunities, assist with implementation alongside Revenue Cycle Systems, and monitor processes after implementation.
Perform other duties as assigned.