Supervisor – Residential Program

Community Living Sarnia-Lambton•Sarnia, ON

5d•CA$68,125 - CA$77,000•Onsite

About The Position

Community Living Sarnia-Lambton (CLSL) is seeking a compassionate, organized, and dedicated leader to join our team as a Supervisor in our Residential Program. This is a full-time, salaried position reporting to the Director of Housing or their designate. In this role, you will lead a team of staff supporting adults with developmental and/or intellectual disabilities, some of whom may have complex behavioural, physical, or medical needs. Your leadership will foster inclusive, person-directed environments where individuals can thrive in their homes and communities.

Requirements

A post-secondary diploma or degree in Developmental Services or Human Services (minimum two years – required).
Minimum 3-5 years of experience working in developmental or human services, including supervisory or leadership roles.
Proven skills in staff leadership, team building, conflict resolution, and crisis management.
Strong ability to multitask, prioritize competing demands, and maintain attention to detail.
Advanced computer skills, including MS Office and scheduling software.
Excellent communication, organizational, and interpersonal skills.
A valid Class “G” driver’s license, access to a reliable vehicle, and valid auto insurance.
Ability and willingness to work flexible hours, including evenings and weekends as needed.
Available to be on-call during evenings, weekends, or holidays

Responsibilities

Promote positive, proactive environments to enable personal growth, development, and well-being among and for both participants and support staff.
Organize workflow and ensure that employees understand their duties or delegated tasks.
Occasional on-call duties - evenings, weekends, and holidays
Set goals for performance and monitor employee productivity by providing constructive feedback and coaching in ways that comply with the company’s plans and vision.
Resolve personnel problems by analyzing data, investigating issues; identifying solutions; initiating and fostering a spirit of cooperation within and between program areas or sites, recommending action, and serving as a link between subordinates and upper management.
Develop, promote, and direct creative programs that are desired by participants and their families.
Maintain quality of service by establishing and enforcing organizational and participant service standards; analyzing and resolving problems; identifying trends/needs; and recommending improvements.
Promote, ensure, and provide personalized support, support plans, and services for participants.
Ensure comprehensive communications among service participants, their families and caregivers, other support options within CLSL, associated professionals, specialists and consultants, and service agencies.
Assist in developing, implementing, and controlling site specific budgets and accountability systems
Thorough and consistent completion, submission, and follow-up of data collection, documentation, and record maintenance to ensure all CLSL, legislative, and regulatory requirements.
Effectively interpret & ensure compliance with both CLSL policies and procedures and respective government legislation and regulatory requirements (e.g., quality assurance measures, OHSA, risk management, etc.).
Ensure compliance with CLSL’s collective agreement with its CUPE local.
Ensure the safety, well-being, respect, independence, privacy, and security of participants and personal property.