Residential Program Supervisor
About The Position
Are you a mental health professional with experience in crisis work with minors and their families? Ready to take on a leadership role? We're looking for a compassionate and organized leader to support and develop a team of direct care staff while ensuring high-quality, 24/7 services for youth and families. In this role, you will provide coaching, supervision, crisis support, and operational oversight, helping staff succeed and foster a positive, equity-centered team culture. As the Crisis Program Supervisor, you'll oversee scheduling, documentation, compliance, and program performance to ensure safety and effective youth-focused services. If you believe you embody our core values of respect, curiosity, and hope; we would love to hear from you! Seneca has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.
Requirements
- Master’s degree in Social Work/Counseling/Psychology/Marriage & Family Therapy OR Bachelor’s degree + 3 years of experience
- Applicable experience can include paid or unpaid experience working with youth or families, working in a mental health setting or providing crisis support to youth
- Be part of a rotating emergency on-call system, scheduled ahead of time
- At least 21 years of age
- Valid driver's license, clean driving record, and insurability through Seneca’s insurance policy
- TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
Nice To Haves
- Ability to work as part of and facilitate the development of a multi-disciplinary team
- Strong critical-thinking, organizational, and presentation skills
- Supervisory experience
Responsibilities
- Provide individual and group supervision, coaching, training, and support to direct care staff
- Lead hiring, onboarding, performance management, and staff development efforts
- Foster a positive team culture grounded in anti-racism, anti-oppression, and equitable outcomes for youth, families, and staff
- Develop and manage staff schedules to ensure safe and effective 24/7 program operations
- Maintain awareness of all youth in care and ensure appropriate safety planning and crisis response
- Respond to crises and provide consultation, guidance, and support to staff as needed
- Review, approve, and provide feedback on documentation to ensure compliance, quality standards, and accurate billing
- Monitor program performance, contract requirements, and required data tracking and reporting
- Participate in an on-call rotation and collaborate with multidisciplinary teams to support program operation
Benefits
- Starting at $83,319 - $97,319 per year
- Additional compensation upon passing the bilingual language proficiency exam
- Salary increase every year
- $2,000 sign-on bonus
- Mileage reimbursement
- Stipends provided to staff members participating in the emergency on-call shifts
- Comprehensive employee benefits package: Medical, dental, vision, chiropractic, acupuncture, fertility coverage
- Long-term disability, family leave, and life insurance
- 50% paid premiums for dependents
- 403b Retirement Plan
- Employer-paid Employee Assistance Plan
- 5 weeks of Paid Time Off and 11 Paid Holidays
- Seneca is a Public Service Loan Forgiveness certified employer
- Specialized training and development opportunities through Seneca's Training department
- Promotional opportunities across California and Washington
- Relocation assistance may be available
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
