Supervisor, Repairs & Warranty

Porter Airlines Inc. • Toronto, ON

3d • Onsite

About The Position

Reporting to the Manager Strategic Procurement and Supply Chain Optimization, the Supervisor, Repairs & Warranty will oversee the Repairs and RMA teams to ensure appropriate availability of parts and tools for supporting aircraft maintenance.

Requirements

• Post-Secondary education in a relevant field
• Minimum 10 years experience in TechOps procurement role
• Minimum 5 years experience in TechOps supervisor role
• Previous experience in the aviation industry required
• Previous experience in a supervisory/leadership role required
• Previous experience in repair and warranty required
• Strong organizational skills with demonstrated ability to meet deadlines
• Superior written and verbal communications skills, coupled with highly developed interpersonal skills
• Effective analytical and presentation skills
• High degree of accuracy and attention to detail
• Proficiency in Microsoft Office Suite

Nice To Haves

• Experience with AMOS an asset

Responsibilities

• Support in creation, issuance, execution and monitoring of policies & procedures
• Monitor workforce level and adjust as required
• Responsible for time keeping and overtime approvals
• Collaborate with other team such as Stores, Inventory Control, Planning etc. to process part queries and technical assistance requests
• Accurately process all repair, exchange, and RMA orders to ensure an uninterrupted flow of aircraft parts to the operation, ensuring that vendors meet the agreed turnaround time
• Manage Vendor contracts ensuring requirements are met with regards to pooling orders, consignment orders, core returns and other stipulations outlined in our agreements
• Guide RMA team in submitting warranty claims to various vendors based on Aircraft, Purchase, Repair, SB, AD and other warranties Porter Airlines is entitled to
• Review vendor competencies and ensure that procured parts have required certifications
• Maintain records and files according to the company’s policy, including vendor audit forms
• Proactively work on clarifications and discrepancies with all stakeholders as they occur
• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Other duties as assigned

Benefits

• 4 Star Airline® in the World Airline Star Rating®

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree