Supervisor, Rehab Scheduling

Northside Hospital Inc.•Cumming, GA

1d•Onsite

About The Position

Northside supports its employees' professional and personal growth by offering advanced certification and specialty training financial support and tuition reimbursement, available upon hire. They also provide staff career advancement levels programs and foster an environment that promotes work/life balance, diversity, and employee well-being. The organization is highly recognized and supportive, with a valued rehabilitation services department. The team consists of compassionate, dedicated, and innovative professionals focused on evidence-based care, supported by a leadership team that encourages personal growth and development. There is strong collaboration with physicians and multidisciplinary care teams, and the department actively supports the community through screenings, education, volunteering, and community service initiatives. The focus is on service excellence and providing expert-level care, with seasoned clinicians and mentors, many holding advanced certifications and specialty training. Residency and enrichment programs are in development. The team also celebrates long-term service, with many employees reaching 20, 30, and 40 years of service.

Requirements

Associates Degree in Physical Therapy Assistant or Certified Occupational Therapy Assistant
Technical Training in the use of physical therapy or occupational therapy equipment used in the outpatient setting
OR Associates Degree in Business or Health Related Field
OR 10 + years of experience in the field in a leadership position
2 - 5 years of leading initiatives/projects
Ability to direct, lead, inspire, and train a team of employees
Must be proficient in medical terminology
Demonstrate knowledge of billing, insurance verification, and collections procedures including knowledge and understanding of CMS’s G/CPT Code Utilization
Licensed by the appropriate Georgia State Board
Current certification in cardio-pulmonary resuscitation for all age groups

Nice To Haves

Leadership experience 5 + years in leadership role or leading initiatives/projects

Responsibilities

Directs and oversees all phases of scheduling, precertification, preauthorization, registration and collections required by patients seen within Rehabilitation and Pain Services.
Assists the department’s clinical coordinator and manager in the overall direction and control of the Rehab and Pain scheduling and precertification teams in the areas of preregistration, insurance verification, patient records, entry of patient charges, monthly patient chart rollovers, reporting functions, daily operations, and personnel.
Prioritize and perform various administrative duties in conjunction with supervisory responsibilities.
Responsible for ensuring standards for quality and productivity are met.
Responsible for setting and maintaining par levels of office supplies.
Acts as office organizer, trains and offers solutions to challenges as they occur in a growing environment.