Supervisor, Quality 1st Shift - Forest Park, IL
About The Position
The Quality Supervisor is a hands-on leader responsible for maintaining product safety and quality standards while supporting team performance. Reporting to the Quality Manager, this role supervises and coaches quality and sanitation technicians and leads, oversees daily performance, and partners with production and other teams to ensure compliance with food safety and quality standards. The supervisor also strengthens Good Manufacturing Practices (GMPs) and promotes continuous improvement. The position is onsite in Forest Park, Illinois. In-person attendance and schedule flexibility are essential in this interactive manufacturing environment; schedules may vary and are subject to change.
Requirements
- Demonstrated leadership experience.
- Strong communication and interpersonal skills.
Nice To Haves
- Bachelor of Science degree in Food Science, Microbiology, Chemistry, or a related field.
- HACCP certification.
- Experience with GFSI audits, such as FSSC 22000 or SQF.
- PCQI certification.
Responsibilities
- Oversee quality and food safety practices during operations.
- Maintain product holds and develop corrective and preventive actions (CAPAs), using root cause analysis as needed and monitoring CAPA effectiveness.
- Manage the quality and sanitation team by scheduling and approving timecards, assigning tasks, and providing ongoing training and mentoring.
- Work with production to monitor processes and procedures for effectiveness and continuous improvement.
- Initiate, track, and trend nonconformance reports (NCRs) and CAPAs.
- Participate as a member of the internal audit team and in scheduled food safety and facility GMP audits.
- Coordinate pre-operation, post-operation, and glass and brittle-plastic inspections.
- Serve as a communication liaison between management and quality staff to support corporate and plant initiatives.
- Maintain the food safety plan as part of the food safety team and update standard operating procedures (SOPs) as required.
- Ensure associates at all levels are trained on quality programs.
- Share best practices with other Ferrara supervisors and managers.
- Perform and maintain the environmental monitoring and product testing programs.
- Trend quality KPI data and assist the Quality Manager in preparing reports for senior leadership.
Benefits
- Comprehensive benefits supporting health and financial wellness.
- Paid time off (PTO).
- Eligible employees may receive an annual bonus based on company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
