Supervisor, Quality 1st Shift - Forest Park, IL
About The Position
The Quality Supervisor is a hands-on leader responsible for product safety, quality standards, team performance, and compliance with food safety and quality requirements. Reporting to the Quality Manager, this role supervises and coaches technicians and leads, supports daily operations, and works across teams to strengthen Good Manufacturing Practices (GMPs) and foster continuous improvement. The role is onsite in Forest Park, Illinois, and requires in-person attendance and schedule flexibility to support manufacturing production schedules, collaboration, problem solving, and cross-functional initiatives. Schedules may vary and are subject to change.
Requirements
- Demonstrated leadership experience.
- Strong communication and interpersonal skills.
Nice To Haves
- Bachelor of Science degree in Food Science, Microbiology, Chemistry, or a related field preferred.
- HACCP certification and experience with GFSI audits such as FSSC 22000 or SQF are a plus.
- PCQI certification preferred.
Responsibilities
- Oversee quality and food safety practices during operations.
- Maintain product holds and develop corrective actions (CAPA) using root cause analysis as needed; monitor CAPA effectiveness.
- Manage the quality and sanitation team, including scheduling and approving timecards, assigning tasks, and providing ongoing training and mentoring.
- Work with production to monitor processes and procedures for effectiveness and continuous improvement.
- Initiate, track, and trend nonconformance reports (NCRs) and CAPAs.
- Participate as a member of the internal audit team and in scheduled food safety and facility GMP audits.
- Coordinate pre-operation, post-operation, and glass/brittle-plastic inspections.
- Serve as a communication liaison between management and quality staff to support corporate and plant initiatives.
- Maintain the food safety plan and update standard operating procedures (SOPs) as required.
- Ensure associates at all levels are trained on quality programs.
- Share best practices with other Ferrara supervisors and managers.
- Perform and maintain the environmental monitoring and product testing programs.
- Trend quality KPI data for the Quality Manager and assist with reports for senior leadership.
Benefits
- Comprehensive benefits supporting health and financial wellness.
- Paid time off (PTO).
- Eligible employees may receive an annual bonus based on company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
