Supervisor, Professional Billing

Marshall Medical Center•Placerville, CA

2d•Onsite

About The Position

The Supervisor, Professional Billing oversees daily operations within the professional billing support functions, ensuring timely, accurate execution of all aspects of the billing activities. This role leads front- line staff, reviews performance metrics, and prioritizes departmental workflows to align with organizational objectives. This role manages team members, providing hands on coach performance feedback and day to day support. Ensures work processes and personnel policies are consistently adhered to by staff. Continuously seeks opportunities and provides recommendations for innovation and process improvement while maintaining standards of accuracy, prompt response, and customer service. Works with other departments to ensure positive, harmonious, interdepartmental relationships.

Requirements

Must be current with either Certified Professional Coder (CPC) or Certified Coding Specialist (CCS).
Associate or bachelor’s degree in business preferred.
Minimum five (5) years’ progressive professional billing experience required.
1-2 years in a leadership or supervisory role preferred.
Emphasis on third party payment and regulatory provisions preferred.
Must have knowledge of Medi-Cal, Medicare, Workers Compensation and third-party payers billing and collections, CPT coding, ICD10, and HCPCs coding.
Proficiency with coding software, electronic medical records (EMR), CPT and HCPCS coding systems, and compliant modifier usage.
Experience with 837 P, 837 I and 835 claim transactions.
Knowledge of corporate compliance programs.
Requires working knowledge of MS Office (i.e., Excel and Word).
Must have experience with Hospital billing systems, experience with Epic a plus.
Must be a team-oriented, highly organized and productive individual with proven record of confidentiality, achievement, diplomacy, flexibility and prioritization skills.
Must have good analytical thinking skills.
Has the ability to establish and maintain effective working relationships with other employees, patients, organizations, and the public.
Ability to work in difficult and time sensitive situations.
Ability to work well and communicate with physicians and mid-level providers.

Nice To Haves

Additional certifications such as CCSP, RHIT, or RHIA will be considered.
Experience with Epic a plus.

Responsibilities

Oversees daily operations within the professional billing support functions.
Ensures timely, accurate execution of all aspects of the billing activities.
Leads front-line staff.
Reviews performance metrics.
Prioritizes departmental workflows to align with organizational objectives.
Manages team members, providing hands-on coaching, performance feedback, and day-to-day support.
Ensures work processes and personnel policies are consistently adhered to by staff.
Seeks opportunities and provides recommendations for innovation and process improvement.
Maintains standards of accuracy, prompt response, and customer service.
Works with other departments to ensure positive, harmonious, interdepartmental relationships.
Attends educational seminars, which may require out-of-town travel.