Supervisor Production II

IGT, a Nevada Corporation•Reno, NV

23h•$70,000 - $90,000•Onsite

About The Position

IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences—powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership. Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to costumers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Requirements

Bachelor's Degree in Manufacturing, Industrial Engineering, Operations Management, Business, or a related field; or equivalent combination of education and relevant experience.
7+ years of manufacturing experience with at least 2 years in a leadership or supervisory role.
Experience in electromechanical assembly, kiosk manufacturing, ATM manufacturing, self-service technology, electronics, or related industries preferred.
Strong understanding of manufacturing operations, production planning, and quality systems.
Experience with new product introduction (NPI) and production ramp-up activities.
Demonstrated success leading continuous improvement and Lean Manufacturing initiatives.
Experience supporting root cause analysis, corrective actions, and process optimization.
Proficiency with ERP/MRP systems and manufacturing reporting tools.
Excellent written, verbal, and interpersonal communication skills.

Nice To Haves

Experience manufacturing financial service kiosks, payment devices, gaming peripherals, or self-service customer-facing hardware.
Familiarity with electrical testing, system configuration, software imaging, and final product validation.
Knowledge of ISO, quality management systems, and structured problem-solving methodologies.

Responsibilities

Lead daily production activities for FinTech kiosk manufacturing, including mechanical assembly, electrical integration, software loading, testing, and final system configuration.
Ensure production schedules are executed efficiently to meet customer demand and delivery commitments.
Monitor workflow, staffing levels, and resource utilization to maximize productivity and throughput.
Ensure kiosks are manufactured in accordance with established quality standards, work instructions, and engineering specifications.
Partner with Quality Engineering to investigate defects, drive corrective actions, and reduce recurring issues.
Support discrepancy reporting, material review activities, and process validation efforts.
Collaborate with Engineering teams to successfully transition new kiosk products and features into production.
Evaluate manufacturing readiness and develop scalable production processes for new products.
Identify process gaps and implement solutions that improve manufacturability, efficiency, and product quality.
Analyze key operational metrics and implement corrective actions to improve performance.
Develop and maintain standardized work instructions, process documentation, and training materials.
Participate in layout improvements, workstation optimization, and ergonomic enhancements.
Supervise, coach, and mentor production employees and team leads.
Manage recruiting, onboarding, training, scheduling, performance management, and employee development activities.
Ensure employees are trained and certified on manufacturing processes, testing procedures, and safety requirements.
Partner with Supply Chain, Inventory Control, and Planning teams to address material shortages and production constraints.
Support inventory accuracy initiatives and ensure proper material handling practices are followed.
Assist in expediting critical components required to maintain production schedules.
Promote and enforce a culture of safety throughout the manufacturing operation.
Ensure compliance with company policies, environmental health and safety requirements, and regulatory standards.
Conduct regular safety observations and address potential workplace hazards proactively.
Support cross-functional business initiatives and strategic manufacturing objectives.
Perform other duties as assigned.