Supervisor, Prescription Acquisition

AnewHealth • OH - Remote, OH

2d • Remote

About The Position

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states. The Supervisor, Prescription Acquisition is responsible for leading the Prescription Acquisition (PAC) team. They will work alongside department management to drive and support department efficiencies. In this role, the expectation is to lead by example and support company and department goals as well as demonstrate their ability to drive results and achieve a consistent standard of work from the PAC team.

Requirements

• High school diploma/GED required.
• Certified Pharmacy Technician
• At least 1 year of prior team lead experience, preferably in a closed-door pharmacy/remote environment.
• Ability to provide feedback, hold teams accountable to standards, and team development
• Knowledge of operational pharmacy workflows in support of prescription acquisition
• Demonstrate superior written and verbal skills
• Salesforce CRM
• Five9 phone system

Responsibilities

• Subject matter expert with current end to end new/existing prescription entry processes
• Creating, interpreting, monitoring of salesforce reports and following up (prescriptions received and denied, daily call volume, performance management)
• Ability to prepare, monitor and follow up with technician schedules
• Identify areas of opportunity for process improvements
• Demonstrates superior written and verbal skills to collaborate with internal partners and resolve patient issues
• Embody AnewHealth’s Core Values in all communications and interactions.
• Other duties as assigned.

Benefits

• medical/dental/vision
• flexible spending
• company-paid life insurance
• short-term disability
• voluntary benefits
• 401(k)
• Paid Time Off
• paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED