MA Prescription Coordinator

DAP Health•Palm Springs, CA

1d•$23 - $24•Onsite

About The Position

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Guided by policies and procedures of the DAP Health Medical Clinics and under the direction of the Clinic Nursing Manager, the Medical Assistant Prescription Coordinator will play a critical role in optimizing the clinic workflow to create a patient-centered environment while assisting Clinicians and staff with prescriptions and prior authorizations.

Requirements

Proficient in the utilization of the electronic medical record system as it applies to the position.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Engagement in complete delivery of quality customer care in an effective and professional manner.
Graduation from an approved Medical Assistant program.
Current American Heart Association or American Red Cross accredited BLS certification.
Knowledge and experience with medication refills and prior authorization protocols.

Nice To Haves

Bilingual – Spanish/English preferred.

Responsibilities

Assists with medication refills and prior authorizations requested by providers.
Documents all patient encounters in the EHR system.
Discontinues medications with the appropriate pharmacies.
Works closely with Case Management, Home Care, and Community Health staff to ensure continuity of prescriptions.
Complete all paperwork accurately and efficiently (i.e., prescription refills, new prescriptions, pre-authorization RX requests, etc.).
Serves as patient liaison by assisting patients with questions and requests.
Maintains unit operations by following policies and procedures; reporting needed changes.
Maintains patient confidence and protects operations by keeping information confidential.
Maintains safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Conserves unit resources by using equipment and supplies as needed to accomplish job results.
Contributes to team effort by accomplishing related results as needed.
Requests and retrieves client files as needed.
Answers telephone and relay messages.
Performs other duties as assigned.