Supervisor, Pharmacy Operations

American Oncology NetworkFort Myers, FL
Hybrid

About The Position

Responsible for supporting the Operations Manager in the oversight of managing the day-to-day pharmacy operations and overall compliance. This includes implementation and enforcement of prescription processing, policies and procedures, supervision and training of staff and quality assurance.

Requirements

  • HS diploma required.
  • Minimum 2 years management or supervisory experience in a similar work environment preferred.
  • Demonstrable knowledge of pharmacy, specialty pharmacy and leadership required.
  • Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills.
  • Must be detailed oriented with the ability to exercise independent judgment.
  • Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
  • Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
  • Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
  • Strong customer focus.
  • Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
  • Effectively manages own time, conflicting priorities, self, stress, and professional development.
  • Self-motivated and self-starter with ability work independently with limited supervision.
  • Ability to work remotely effectively as required.
  • Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
  • Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal.
  • Ability to effectively lead projects from inception through implementation and assessment.
  • Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation.
  • Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
  • Active State of Florida Pharmacy Technician license and Pharmacy Technician certification (PTCB).
  • Valid state Driver’s License for travel to satellite offices and offsite meetings.

Nice To Haves

  • AA, BA or BS preferred.
  • Experience with CPR+ (Complete Patient Records), preferred.

Responsibilities

  • Supporting the Operations Manager in the oversight of managing the day-to-day pharmacy operations and overall compliance.
  • Implementation and enforcement of prescription processing, policies and procedures.
  • Supervision and training of staff.
  • Quality assurance.
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