Supervisor, Outpatient Retail Pharmacy

Denver Health • Denver, CO

2d • $130,700 - $215,700

About The Position

Under minimal supervision, the pharmacist supervisor manages and supervises daily staff activities and processes supporting efficient medication distribution, customer service, and appropriate clinical services. The role reviews and prioritizes workload, serves as a primary resource for clinical and administrative issues, and coordinates pharmacy functions with other departments to support patient care and interdepartmental communication. The supervisor ensures staff training, education, and competency; recruits, hires, supervises, and evaluates pharmacy staff; and maintains compliance with federal and state regulations and departmental policies. The role develops and implements sustainable policies and procedures, oversees payroll and scheduling, and provides staffing support as needed.

The supervisor works with hospital colleagues and pharmacy leadership to define policies and procedures, participates in departmental programs and committees, and addresses customer and employee issues. The role plans staffing coverage and schedules, monitors attendance, and assists with hiring and disciplinary documentation. It also identifies improvement opportunities, supports employee development and team cohesion, maintains legal and professional compliance and documentation, interprets and verifies medication orders, and oversees compounded medication preparation and related records.

Requirements

• Doctorate degree in BPharm or PharmD; PharmD preferred.
• 1–3 years of pharmacy experience required.
• Licensed pharmacist credential through DORA required.
• Strong verbal and written communication skills and ability to interact with healthcare team members and pharmacy leadership.
• Strong organizational skills.
• Thorough knowledge of pharmacy principles and practices and related state and federal laws.
• Ability to maintain accurate records and prepare reports.
• Accuracy, thoroughness, and attention to detail.
• Sound problem-solving and decision-making skills, including practical, efficient, economical, and reasonable solutions.
• Broad pharmacotherapy knowledge for managing patient medication therapy needs.
• Ability to provide input into the vision and development of pharmacy services.

Nice To Haves

• PharmD degree.
• 4–6 years of pharmacy experience.
• Previous managerial or leadership experience.
• Applicable PGY2 Residency, which will count toward managerial experience.
• BCPS—Board Certified Pharmacotherapy Specialist.
• PBID—Pharmacy Based Immunization Delivery.
• BLS/CPR certification through the American Heart Association or American Red Cross.
• ACLS—Advanced Cardiac Life Support.
• PALS—Pediatric Advanced Life Support.

Responsibilities

• Coordinate with hospital colleagues and pharmacy leadership to define policies and procedures for daily pharmacy practice in accordance with regulatory standards and state and federal laws.
• Participate in pharmacy programs, committees, in-service meetings, and other required functions.
• Provide positive customer service and follow up on customer and employee issues or complaints.
• Develop work schedules and assignments, ensure appropriate staffing, find coverage as needed, and post approved schedules in a timely manner.
• Monitor staff attendance and redirect assignments when needed to maintain coverage of critical positions.
• Assist with hiring and disciplinary paperwork and documentation.
• Identify problems and improvement opportunities, determine solutions, and involve others in implementation.
• Recognize positive employee behavior and contributions.
• Identify staff training and development needs, ensure training is provided, and maintain competency.
• Initiate activities that support departmental cohesion and collegiality.
• Ensure compliance with legal and professional pharmacy requirements and maintain appropriate documentation.
• Interpret, verify, and clarify medication orders as needed.
• Oversee preparation of compounded medications and required record keeping.
• Recruit, hire, supervise, and evaluate pharmacy staff.
• Oversee payroll and scheduling and provide staffing support as necessary.

Benefits

• Paid time off starting at 28 days per year, including vacation, personal/sick time, and 7 holidays.
• 100% paid parental leave for up to 6 weeks.
• Immediate eligibility for retirement plans with employer contributions up to 9.5%.
• Medical, dental, and vision plans, plus employer-paid disability and life insurance.
• Comprehensive well-being programs, including an on-site employee fitness center and RESTORE Center.
• Free RTD EcoPass for public transportation.
• Childcare discount programs and discounts on brands, travel, and more.
• Tuition reimbursement and assistance.
• Education, coaching, and professional development opportunities through the Workforce Development Center.
• Career advancement pathways and a professional clinical advancement program with shared governance.
• Public Service Loan Forgiveness eligibility, student loan coaching, and assistance navigating the PSLF program.
• Eligibility for National Health Service Corps and Colorado Health Service Corps programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Ph.D. or professional degree