Supervisor, Ophthalmic Services -Full Time Bascom Palmer Eye Institute (Doral, FL)

University of Miami•Doral, FL

22h•Onsite

About The Position

The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for Supervisor, Ophthalmic Services in Doral, Florida. The Supervisor, Ophthalmic Services manages related support services such as on-site visual fields, photography, and echography in collaboration with technical expertise-based support department managers. The incumbent provides supervision of technical and coordinator staff based upon specific areas assigned.

Requirements

High School Diploma or equivalent/relevant experience, COA certification or license
Minimum 5 years of relevant experience required
Performance Management: Ability to set performance goals, provide feedback, conduct evaluations, and effectively delegate tasks.
Training & Development: Providing employee training and motivation to enhance skills.
Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

Nice To Haves

COA certification or license

Responsibilities

Provides day to day direction to the ophthalmic technicians, patient coordinators, and professional staff in support areas, as assigned.
Adjusts daily schedules based on patient schedules, available staffing, and patient flow in the clinic areas.
Responds to clinical demands and patient demands throughout the day to provide efficient staff utilization and to maintain patient flow and consistency.
Performs duties as a functioning ophthalmic technician or support personnel (testing or coordinating based on clinical background and experience).
Will be trained if required to function at capacity in their role.
Maintains a working understanding of the functions performed by the ophthalmic specialists, pod coordinators, and support personnel.
Maintains a strong understanding of the clinical information systems that support the technical functions.
Schedules weekly time working in the clinical departments to observe patient flow and maintain clinical skill set.
Coordinates schedules, works with physicians and providers to determine staffing needs and special circumstances requiring adjustments.
Assumes further training needs, if required, to gain proficiency in areas of clinical need.
Mentors assigned staff to provide stability and development path opportunities within the organization.
Provides training opportunities and identifies training needs of the staff assigned and assures continued training to maintain competency.
Ensures daily operation of clinical areas meets the needs of the patients and physicians, and is provided according to the accepted standards of care.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.