Supervisor, Ophthalmic Services -Full Time Bascom Palmer Eye Institute (Doral, FL)

University of Miami•Doral, FL

19h•Onsite

About The Position

The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for Supervisor, Ophthalmic Services in Doral, Florida. The Supervisor, Ophthalmic Services manages related support services such as on-site visual fields, photography, and echography in collaboration with technical expertise-based support department managers. The incumbent provides supervision of technical and coordinator staff based upon specific areas assigned. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

Requirements

High School Diploma or equivalent/relevant experience, COA certification or license
Minimum 5 years of relevant experience required
Refer to department description for applicable certification requirements
Performance Management: Ability to set performance goals, provide feedback, conduct evaluations, and effectively delegate tasks.
Training & Development: Providing employee training and motivation to enhance skills.
Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

Responsibilities

Provides day to day direction to the ophthalmic technicians, patient coordinators, and professional staff in support areas, as assigned.
Adjusts daily schedules based on patient schedules, available staffing, and patient flow in the clinic areas.
Responds to clinical demands and patient demands throughout the day to provide efficient staff utilization and to maintain patient flow and consistency.
Performs duties as a functioning ophthalmic technician or support personnel (testing or coordinating based on clinical background and experience).
Will be trained if required to function at capacity in their role.
Maintains a working understanding of the functions performed by the ophthalmic specialists, pod coordinators, and support personnel.
Maintains a strong understanding of the clinical information systems that support the technical functions.
Schedules weekly time working in the clinical departments to observe patient flow and maintain clinical skill set.
Coordinates schedules, works with physicians and providers to determine staffing needs and special circumstances requiring adjustments.
Assumes further training needs, if required, to gain proficiency in areas of clinical need.
Mentors assigned staff to provide stability and development path opportunities within the organization.
Provides training opportunities and identifies training needs of the staff assigned and assures continued training to maintain competency.
Ensures daily operation of clinical areas meets the needs of the patients and physicians, and is provided according to the accepted standards of care.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.