Sr. Manager, Ophthalmic Clinical Service - Full Time Bascom Palmer Eye Institute Doral, FL

University of Miami•Doral, FL

1d•Onsite

About The Position

The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for Senior Manager, Ophthalmic Services in Doral, Florida. The Senior Manager, Ophthalmic Clinical Services oversees the planning and implementation of all clinical functions for the assigned facilities. The incumbent provides guidance and supervision to department staff to develop and maintain an environment conducive to the delivery of efficient and high-quality eye care.

Requirements

Bachelor’s degree in relevant field required or equivalent
Minimum 4 years of relevant experience required
COA certification required
Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
Financial Oversight: Knowledge of financial operations and management.
Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

Responsibilities

Manages work activities in the designated unit to ensure smooth and efficient operations.
Acts as the primary interface between individual technicians, physicians, fellows, and patients.
Communicates and disseminates general information and policy or procedure changes to personnel.
Interviews, selects, and hires new staff, and ensures that staff is trained, developed, and empowered to effectively perform their jobs.
Conducts, monitors, and evaluates the effectiveness of employee performance improvement plans.
Oversees the review, revision, and implementation of standard operating procedures.
Serves as patients’ advocate to ensure patients’ needs and concerns are addressed.
Establishes protocols to insure confidentiality of patient information.
Ensures technicians are certified to perform examinations and establishes an educational program for ophthalmic technicians.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.