Supervisor, Operations - AMS Trading

Raymond James•Memphis, TN

1d•Hybrid

About The Position

The Supervisor, Operations provides direction, leadership, and support for AMS UMA Trading Operations. The role implements business plans and ensures policies and procedures are followed, and may lead projects to improve efficiency, productivity, and quality. It requires a broad understanding of Trading and Operations and regular contact with internal and external customers to identify, research, analyze, and resolve issues. The supervisor monitors productivity and service levels and provides coaching, development, and performance management. The position oversees day-to-day operations of the AMS UMA Trading Operations group, including leading associates and coordinating with peers and managers across sites. It also performs trading-related work: overlaying accounts to predefined single- and multi-sleeve trading models, executing trades according to product guidelines, participating in best-execution reviews for covered accounts, and planning and executing periodic large-scale rebalances for managed platforms. This is a hybrid position based in the Memphis, Tennessee corporate office. The selected candidate is expected to work 50% of the days each month at home and 50% in the office. Travel is less than 25%.

Requirements

Completed bachelor's degree and completed high school education.
3 to 6 years of general experience.
13 months to 3 years of management experience.
Securities Industry Essentials Exam (SIE) certification from FINRA.
General knowledge of managed account practices, model-based portfolios, and their implementation.
Knowledge of investment concepts, practices, and procedures used in the securities industry.
Knowledge of market trading practices for equities, ETFs, UCITs, ADRs, and mutual funds.
Ability to create and execute large block trade allocations and determine the best method of execution.
Ability to manage workflow and priorities in a fast-paced environment and establish operational objectives.
Ability to implement processes and procedures for efficient, timely workflow and promote coordination between work groups.
Ability to interpret and apply policies and procedures and learn the concepts, principles, and practices of the assigned functional area.
Ability to plan, assign, monitor, review, evaluate, and supervise others' work.
Ability to coach and mentor others, identify training needs, and develop subordinates.
Ability to balance conflicting resource and priority demands and partner with other functional areas to accomplish objectives.
Ability to facilitate meetings and ensure viewpoints, ideas, and problems are addressed.
Ability to incorporate the needs, wants, and goals of different business units into operational processes.
Effective oral and written communication skills.
Ability to work independently and collaboratively in a team environment.
Ability to lead others in providing a high level of customer service and maintain effective working relationships at all organizational levels.

Responsibilities

Oversee and manage the day-to-day operations of the AMS UMA Trading Operations group.
Partner with cross-site peers and managers to set department performance goals, and collaborate with and direct associates to meet or exceed them.
Serve as an information source for associates and ensure training and development occur.
Plan, assign, monitor, review, evaluate, and lead associates' work.
Support team morale and plan team-building activities and rewards and recognition.
Manage direct reports' performance, including career development and progressive discipline.
Interview and hire associates with the core competencies needed to strengthen the department and mitigate turnover.
Work with peers to establish objectives and develop processes and procedures for efficient, timely workflow, with attention to service delivery, compliance, and firm risk factors.
Ensure departmental documentation and tools are created or maintained, including job procedures, job aids, forms, and training materials.
Interpret and apply organizational policies and procedures.
Collaborate with other supervisors across functional groups and sites to achieve goals and implement process or policy changes.
Overlay accounts to predefined single- and multi-sleeve trading models and execute trades in accordance with product guidelines.
Participate in the best-execution review panel for covered accounts.
Plan, implement, and execute periodic large-scale rebalances for managed platforms.