Supervisor, Operational Services II - Atrius Health

UnitedHealth Group•Boston, MA
•$60,200 - $107,400

About The Position

Atrius Health, part of the Optum family of businesses, is a multi-specialty group practice serving adult and pediatric patients at 28 locations in eastern Massachusetts. The Supervisor, Operational Services II supervises staff and daily service-line operations for a large group at a site within a single clinical area or across multiple smaller areas and/or locations, and provides management support. The role establishes and maintains systems to ensure patient service and clinical flow support organizational objectives, and assists with developing, monitoring, and managing department budgets. The position offers performance recognition, clear direction on role expectations, and development opportunities for other roles. Salary ranges from $60,200 to $107,400 annually based on full-time employment. Benefits and incentives are subject to eligibility requirements.

Requirements

  • 3–5+ years of medical practice experience.
  • Demonstrated knowledge of medical support functions in an ambulatory care setting.
  • Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience.
  • Computer experience, including the ability to use word-processing and spreadsheet programs.
  • Demonstrated organizational, leadership, and teamwork skills.
  • Demonstrated solid organizational and problem-resolution skills.
  • Driver’s license and access to reliable transportation.

Nice To Haves

  • 2+ years of direct supervisory experience overseeing at least two staff.
  • Bachelor’s degree in a relevant discipline, or equivalent education, training, or experience.
  • Licensure required for certain clinical positions.
  • Advanced Cardiac Life Support (ACLS) may be required based on specialty.
  • American Heart Association Basic Life Support (BLS).

Responsibilities

  • Supervise staff and daily service-line operations for a large group at a site in one clinical area or across multiple smaller areas and/or locations.
  • Provide management support.
  • Establish and maintain systems that ensure patient service and clinical flow support organizational objectives.
  • Assist with development, monitoring, and management of department budgets.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs, subject to eligibility requirements.
  • Equity stock purchase, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
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